Andrea Chenault Blanchard

• Maintained a high level of product knowledge, enabling efficient stocking practices and accurate assistance to customers when needed.
• Contributed to a positive workplace culture through cooperation with coworkers and adherence to company policies during overnight shifts.
• Exhibited strong attention to detail when verifying incoming shipments against purchase orders, catching errors before they impacted inventory levels or customer experience.
• Improved inventory accuracy by diligently organizing and restocking shelves during overnight shifts.
• Demonstrated adaptability by taking on additional tasks or responsibilities as needed to support overall store operations during overnight shifts.
• Assisted in maintaining proper store presentation by setting up promotional displays according to planograms.
• Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Managed time effectively to complete nightly tasks within allotted timeframe, minimizing the need for additional overtime hours.
• Enhanced customer satisfaction through prompt assistance with locating products on the sales floor as needed during overnight hours.
• Collaborated with team members to complete tasks quickly and accurately, reducing customer complaints related to out-of-stock items.
• Assisted in training new Overnight Stock Associates on proper procedures, ensuring consistent performance across the team.

Full time for years and currently fill in as needed since store has been opened

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Assisted in inventory management by monitoring stock levels at the checkout counter
• Trained new employees on operating cash registers effectively
• Performed opening/closing duties including counting money in the register before/after shifts

Director of operations for the entire center.

• Managed daily operations of a childcare center, overseeing a team of XX staff members
• Developed and implemented age-appropriate curriculum and activities for children ranging from infants to preschoolers
• Ensured compliance with state licensing regulations and maintained accurate records for inspections
• Established strong relationships with parents, providing regular communication and addressing any concerns or questions
• Led staff meetings to discuss program updates, share best practices, and address any challenges or issues
• Implemented safety protocols and emergency procedures to ensure the well-being of all children in the center
• Collaborated with teachers to assess children's developmental progress through observation and assessment tools
• Created a positive learning environment by fostering social-emotional development, cognitive skills, and physical growth
• Managed enrollment process including conducting tours for prospective families, handling paperwork, and coordinating schedules
• Oversaw budgeting process by monitoring expenses, negotiating contracts with vendors, and optimizing resources effectively
• Implemented technology solutions such as online registration systems or parent communication platforms to improve efficiency
• Developed partnerships with local schools or organizations to enhance educational opportunities for children at the center
• Mentored new teachers on classroom management techniques, lesson planning strategies, and behavior guidance methods
• Conducted performance evaluations for staff members based on established criteria
• Organized special events such as holiday parties or graduation ceremonies for children
• Maintained a clean and organized facility that met health standards
• Coordinated professional development opportunities for staff members to enhance their skills
• Responded promptly to inquiries from parents regarding policies or program details
• Demonstrated effective problem-solving skills when dealing with challenging behaviors or conflicts among children
• Developed and maintained relationships with local licensing agencies, attending meetings or trainings as required
• Created and managed a system for tracking attendance, enrollment, and billing information
• Ensured the center's compliance with health and safety regulations at all times

Brief time in industry but gained knowledgeable experience

• Assisted agents in generating new business leads for increased policy sales.
• Managed office administrative tasks such as filing, data entry, and correspondence management to maintain an organized workspace.
• Coordinated with underwriters to facilitate timely and accurate policy issuance for clients.
• Maintained detailed records of client interactions, ensuring all relevant information was accurately documented.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Supervised policy renewal process, proactively reaching out to clients well in advance of expiration dates.
• Supported agents with proposal development, enhancing presentation quality and increasing close rates.
• Generated leads and met with potential clients to explain insurance options and encourage purchases.