Andrea Chiriboga Villacis
Imperial,CA
Summary
Forward-thinking professional bringing more than 7 years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices.
Overview
5
5
years of professional experience
Work History
Medical Office Manager
Imperial Clinica
Calexico, CA
02.2022 - 07.2022
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Developed close working relationships with front office and back office staff.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Surgical Coordinator
New York Sports Medicine Institute
New York, NY
08.2017 - 12.2021
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Verified insurance coverage and obtained pre-authorizations.
- Coordinated with facilities to set up surgeries for orthopedic surgeries.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Education
Police Officer Training Standard Certifiation - Policing
Imperial Valley College
Imperial, CA06.2023
Associate of Science - Medical Assisting
Berkeley College
Little Falls, NJ12.2015
Skills
- Payroll Oversight
- Inquiry Requests
- Critical Thinking
- Financial and Operational Reporting
- Conflict Resolution
- Time Management
- Sound Judgment
- Planning and Prioritization
Accomplishments
- Achieved Peace Officer Regular Basic Course Certification by completing Modular Format Level III with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
Timeline
Medical Office Manager
Imperial Clinica
02.2022 - 07.2022
Surgical Coordinator
New York Sports Medicine Institute
08.2017 - 12.2021
Police Officer Training Standard Certifiation - Policing
Imperial Valley College
Associate of Science - Medical Assisting
Berkeley College
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