Andrea Clark
Philadelphia,PA
Summary
Compassionate Home Health Aide skilled in supporting clients with professional communication and superior organisation skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. History of effectively communicating with healthcare professionals to enhance patient wellbeing and safety.
Overview
8
8
years of professional experience
Work History
Home Health Aide
Total Home Health Agency
Philadelphia, Pennsylvania
07.2023 - 11.2024
- Provided companionship and monitored health condition of clients.
- Educated patients and families on health care needs, conditions, and options.
- Helped client with medication self-administration.
- Planned optimal meals based on established nutritional plans.
- Prepared meals and snacks according to prescribed diets.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Private Home Health Care Provider
Birdie Myers
Philadelphia, Pennsylvania
12.2021 - 05.2023
- Collaborated with healthcare team members including physicians, nurses, therapists. to ensure quality of care is provided to the patient.
- Dressed, groomed and fed patient with limited physical abilities to support basic needs.
- Entertained, conversed with or read aloud to patient to maintain mental health and alertness.
- Ensured confidentiality of patient information according to HIPAA standards.
Kitchen Staff Member
Hilton Hotels Corporation
Wilmington, DE
07.2019 - 03.2020
- Stocked cupboards and refrigerators and tended salad bars and buffet meals.
- Monitored food temperature during storage and preparation to adhere to food safety standards.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Contributed to successful kitchen operations with smooth handling of daily checklists.
- Acquired new skills to support team and further accommodate customer needs.
Housekeeping/Home Health Aide
American HomePatient, Inc.
Central Islip, NY
09.2018 - 06.2019
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Helped client move in bed, stand or walk using proper body mechanics techniques.
Collections Specialist
SIMM ASSOCIATES
Newark, DE
01.2017 - 01.2018
- Analyzed account histories, monitored payments, reconciled discrepancies and updated customer information in the database.
- Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements.
- Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.
- Utilized collections software and databases for efficient account management.
- Performed skip tracing activities to locate missing debtors; developed a network of resources to aid in locating debtors when necessary.
Education
HIGH SCHOOL DIPLOMA - General Studies
WILLIAM PENN HIGH SCHOOL
New Castle, DE06.2004
Skills
- Home care coordination
- Team collaboration
- Emotional support
- Time management
- Problem solving
- Effective communication
- Empathy building
- Crisis management
- State regulations
- Spiritual support and companionship
Timeline
Home Health Aide
Total Home Health Agency
07.2023 - 11.2024
Private Home Health Care Provider
Birdie Myers
12.2021 - 05.2023
Kitchen Staff Member
Hilton Hotels Corporation
07.2019 - 03.2020
Housekeeping/Home Health Aide
American HomePatient, Inc.
09.2018 - 06.2019
Collections Specialist
SIMM ASSOCIATES
01.2017 - 01.2018
HIGH SCHOOL DIPLOMA - General Studies
WILLIAM PENN HIGH SCHOOL