Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Clark

Ellensburg

Summary

Professional in bakery operations with experience in leading teams and driving results. Skilled in inventory management, quality control, and customer service. Strong focus on team collaboration and adapting to changing needs. Reliable, resourceful, and ready to deliver exceptional bakery outcomes.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Bakery Manager

Safeway
03.2005 - Current
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
  • Managed all baking operations professionally and handled all problems confidently.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.

Pizza Maker

Grants Pizza Place
04.1999 - 03.2005
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.

Education

Bachelors - Business Management

University of Phoenix
Tempe, AZ
10-2021

Skills

  • Order management
  • Employee scheduling
  • Supply ordering
  • Food management experience
  • Supervisory experience
  • Bakery operations
  • Waste reduction
  • Business management
  • Cake decorating
  • Proficient in cake decorating
  • Multitasking and prioritizing
  • Customer service management

Certification

  • HR Certification 10-20-2022

Timeline

Bakery Manager

Safeway
03.2005 - Current

Pizza Maker

Grants Pizza Place
04.1999 - 03.2005

Bachelors - Business Management

University of Phoenix