Andrea Clarke
Rochester,NY
Summary
Self-motivated, independent, dedicated professional with over 16 years of experience in health care. Strong background and passion for nutrition and community health. Hands-on problem solver using solid people skills and effective multi-task strategies to ensure maximum productivity and positive goal outcomes. Strengths include superb outreach, communication and innovative problem solving skills.
Compassionate Home Care Worker with experience in providing personalized care to elderly and disabled clients. Skilled at carrying out daily health-related tasks such as administering medication, assisting with personal hygiene, and preparing meals according to dietary needs. Strong communication skills ensure effective interaction with patients, family members, and healthcare professionals. Previous roles demonstrate significant positive impact on client's quality of life through provision of empathetic and professional care services.
Overview
25
25
years of professional experience
Work History
Home Care Worker
Ultimate Grace LLC
Rochester, NY
05.2021 - Current
- Performs a variety of daily living activities such as preparing meals, assisting with bathing, dressing, and housekeeping
- Provide transportation and accompany clients to doctor’s appointments, grocery shopping, family gatherings and other outings
- Build relationships while meeting the needs of clients & their families
Health Home Aide
Home Instead Senior Care
Rochester, NY
08.2019 - 05.2021
- Provided personal care, home management and other related home health supported services
- Aided patients to continue living in their home
Community Health Worker
Jordan Health Center - Woodward Health Center
Rochester, NY
11.2017 - 12.2019
- Served as a resource to social workers, clinicians and care coordination staff
- Provided referrals for a wide range of health and social services
- Acted as a patient advocate and liaison between the patient’s family and community services agencies
- Participated in interdisciplinary care team meeting as indicated
- Worked in conjunction with Social worker, Care managers, RN, CHW’s and Physicians on patient gaps in care
- Assisted in development of established care plans
- Performed home visits to check on individuals unable to contact/were lost to care
- Educated and linked patients to available community resources such as Department of Health and Human Services, Access VR and Social Security Disability Administration
Home Health Aide
CareGivers - Home Care Registry #00103601
Canandaigua, NY
04.2015 - 08.2019
- Provided direct care to patients on a weekly basis, including moving in/out of beds, baths, wheelchairs, or automobiles
- Assisted with bathing, dressing grooming and personal care; light housing keeping, including changing bed linens, washing, ironing and laundry
- Maintained records of patient care, condition, progress, or problems to make recommendations to supervisor, case manager and nurse
Community Liaison
University of Rochester Medical Center
Rochester, NY
10.2016 - 11.2017
- Company Overview: Center for Community Health
- Administered Patient Activation Measures (PAM) tool throughout Monroe County
- Established clinical-community linkages as strategies to help ensure patients get activated and connected to comprehensive and coordinated care
- Suggested interventions and encourage patients to seek necessary care
- Maintained computerized and paper records of referrals made to other services
- Center for Community Health
Health Project Counselor (Community Health Advocate)
University of Rochester Medical Center
Rochester, NY
07.2012 - 10.2016
- Company Overview: Center for Community Health
- Provided outreach services for the Blood Pressure Advocate Program in the Rochester community
- Identified and tracked patients with high blood pressure and resolved barriers to medical care (uninsured, under-insured, transportation, and medical literacy)
- Maintained computerized and paper records with up-to-date information on preventative care in accordance with protocol guidelines
- Center for Community Health
Home Health Aide
Visiting Nurse Service
Webster, NY
03.2010 - 11.2011
Medical Secretary
New York Physical Medicine Center, LLC
Rochester, NY
07.2009 - 02.2010
Teacher’s Assistant
West Irondequoit School District
Rochester, NY
09.2008 - 06.2009
Program Aide
AmeriCorps Boys and Girls Club of Rochester
Rochester, NY
07.2007 - 08.2008
Patient Representative II - Professional Fee Biller
University of Rochester - Department of Cardiology, Strong Memorial Hospital
Rochester, NY
05.2000 - 11.2006
Education
B.S. - Health Care Administration
State University of New York at Brockport
Brockport08.2000
A.A.S. - Health Information Technology
Monroe Community College
Rochester05.1998
Skills
- Medical Terminology
- Time Management
- Patient Care
- Ability to work with diverse cultures
- First aid and safety
- Care plan assessment
- Care Plan Adherence
- Patient transportation
- Emotional Support
- Housekeeping
- Compassionate Caregiving
- Behavior redirection
- Toileting assistance
- Fall prevention
Awardsaffiliations
- University of Rochester, Staff Community Service Award, recipient, 04/17
- Action for a Better Community, Inc., National Community Action Month 2017 Award, recipient, 05/17
Trainingscertificationslicenses
- Home Health Aide Training (Registry #00103601)
- Community Health Worker
Timeline
Home Care Worker
Ultimate Grace LLC
05.2021 - Current
Health Home Aide
Home Instead Senior Care
08.2019 - 05.2021
Community Health Worker
Jordan Health Center - Woodward Health Center
11.2017 - 12.2019
Community Liaison
University of Rochester Medical Center
10.2016 - 11.2017
Home Health Aide
CareGivers - Home Care Registry #00103601
04.2015 - 08.2019
Health Project Counselor (Community Health Advocate)
University of Rochester Medical Center
07.2012 - 10.2016
Home Health Aide
Visiting Nurse Service
03.2010 - 11.2011
Medical Secretary
New York Physical Medicine Center, LLC
07.2009 - 02.2010
Teacher’s Assistant
West Irondequoit School District
09.2008 - 06.2009
Program Aide
AmeriCorps Boys and Girls Club of Rochester
07.2007 - 08.2008
Patient Representative II - Professional Fee Biller
University of Rochester - Department of Cardiology, Strong Memorial Hospital
05.2000 - 11.2006
B.S. - Health Care Administration
State University of New York at Brockport
A.A.S. - Health Information Technology
Monroe Community College