Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ANDREA CLAYTON
Open To Work

ANDREA CLAYTON

Phoenix,AZ

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Inside Sales Representative - Building MaterialsProject ManagerAssistant Project ManagerProject CoordinatorOutside Sales Representative

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteOn-SiteHybrid
Location: Phoenix, AZ
Open to relocation: No

Salary Range

$60000/yr - $200000/yr

Summary

Organizational management professional prepared for this role. Demonstrated ability to drive operational efficiency and enhance team performance. Skilled in strategic planning, resource allocation, and process optimization. Strong focus on collaboration and adaptability, ensuring reliable results in dynamic environments.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Inside Sales Representative/Project Assistant Intern

Jensen Precast
11.2022 - 02.2024
  • Excelled in adapting to diverse crews, diverse management teams, diverse organizational frameworks and customer focused service.
  • Developed strong relationships with clients to enhance sales opportunities and repeat business.
  • Utilized CRM software to track leads, manage customer interactions, and forecast sales trends.
  • Collaborated with cross-functional teams to ensure timely delivery of products and services.
  • Analyzed customer needs to provide tailored solutions, increasing overall customer satisfaction.
  • Mentored junior sales representatives, fostering skill development and improving team performance.
  • Answered customers' questions regarding products, prices, and availability.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Used CRM software to maintain detailed contact logs and account records.
  • Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
  • Set up new accounts, established customer credit and set up payment methods.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiated prices, terms of sales and service agreements.
  • Coordinated project schedules and resources to ensure timely completion of deliverables.
  • Developed project documentation and reports for stakeholder review.
  • Organized meetings and prepared agendas to facilitate effective discussions among stakeholders.
  • Contributed ideas during brainstorming sessions which resulted in innovative solutions being implemented within projects.
  • Liaised with cross-functional teams to gather information and coordinate efforts towards shared goals.

Inside Sales Representative - Building Materials

Builders First Source
12.2021 - 08.2022
  • Efficiently processed sales orders and purchase orders, ensuring accuracy and timely fulfillment.
  • Skillfully managed purchase order logistics and invoicing, maintaining financial precision.
  • Collaborated with cross-functional teams to streamline order processing and improve customer service delivery.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Provided strategic support to Outside Sales team, enhancing client relations and sales outcomes.
  • Developed and maintained strong customer relationships to drive repeat business and customer loyalty.
  • Leveraged CRM software to track sales activities, manage leads, and ensure timely follow-ups.

Project & Construction Management Intern

AG Builders LLC
05.2021 - 08.2021
  • Conducted comprehensive material identification and procurement for project requirements.
  • Executed meticulous site visits, measurements, and property research to ensure project accuracy.
  • Developed precise 3D CAD models tailored to project specifications and on-site dimensions.
  • Investigated potential CRM software solutions to enhance project management efficiency.
  • Designed and managed Gantt charts to streamline project scheduling and tracking for the Project Manager.
  • Facilitated stakeholder meetings to clarify project requirements and expectations.
  • Coordinated communication between team members and stakeholders to enhance collaboration.
  • Supported resource allocation and budgeting processes for various project initiatives.
  • Developed project documentation, including reports, meeting minutes, and action items.
  • Conducted research to inform project strategies and improve operational efficiencies.
  • Utilized various tools such as Gantt charts, spreadsheets or specialized software programs for effective management of tasks assigned under a given timeline.

Administrative Assistant

RWC GROUP
01.2019 - 01.2021
  • Administered purchase orders and managed invoicing processes.
  • Managed Inventory to ensure optimal stock levels.
  • Completed parts searches by reviewing 18-wheeler diesel trucks/buses bills of materials (BOM's) and parts drawings.
  • Completed sales orders and inventory transfers.
  • Developed and maintained filing systems, ensuring easy retrieval of documents and compliance with organizational standards.
  • Liaised with clients and vendors, facilitating effective communication that strengthened professional relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Implemented new CRM system to track client interactions, improving response times and client satisfaction.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Office Manager

Ponderosa Appraisal, LLC
01.2015 - 01.2019
  • Oversaw the appraisal process from bidding to report delivery.
  • Cultivated client relationships and ensured satisfaction.
  • Managed daily office operations, ensuring efficient workflow and adherence to company policies.
  • Streamlined appointment scheduling processes, enhancing client communication and satisfaction.
  • Developed and implemented office protocols, improving overall operational efficiency by standardizing procedures.
  • Collaborated with external vendors, negotiating contracts to reduce overhead costs while maintaining service quality.
  • Led project management initiatives, ensuring timely completion of appraisal reports and compliance with regulatory requirements.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Document Control Specialist & Quality Technician

Southwest Windpower
01.2011 - 01.2013
  • Managed Document Control system and Change Control Board.
  • Maintained engineering documentation and production workflows.
  • Conducted quality inspections on wind turbine components to ensure compliance with industry standards.
  • Implemented testing procedures for mechanical and electrical systems, enhancing reliability and performance.
  • Collaborated with engineering teams to troubleshoot issues and improve manufacturing processes.
  • Documented inspection results, maintaining accurate records for regulatory compliance and internal audits.
  • Developed and maintained calibration schedules for testing equipment, ensuring precision in measurements.
  • Led root cause analysis efforts to resolve non-conformance issues, enhancing overall product quality assurance processes.
  • Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
  • Increased accuracy in testing results through regular maintenance and calibration of laboratory equipment.
  • Documented quality control procedures and record-keeping practices, ensuring a comprehensive archive of data for future reference and analysis.
  • Coordinated internal audits to assess compliance with ISO standards, resulting in improved adherence to regulatory requirements.
  • Reduced the number of non-conformance reports through effective root cause analysis and implementing appropriate corrective measures.

Education

Bachelor of Arts - Organizational Leadership

Arizona State University
Tempe, AZ
12-2025

AA Degree - Construction Technology Management

Coconino Community College
Flagstaff, AZ
01.2022

Skills

  • Customer service optimization
  • Versatile problem-solving skills
  • Sales order coordination
  • Experienced in managing task priorities
  • Detail-oriented approach
  • Goal-oriented
  • Problem-solving expertise
  • Customer relationship management expertise
  • Documentation expertise
  • Sales acumen
  • Skilled in sales closing methods
  • Critical thinker in problem resolution

Certification

  • Forklift Operator | Jensen Precast, Phoenix | 2023
  • OSHA 10 Safety Certification | Coconino Community College, Flagstaff | 2021
  • Beginner & Intermediate SolidWorks | Coconino Community College, Flagstaff | 2011
  • Business & Computer Technology | Kiamichi Votech, McAlester | 2001
  • Certifications: Administrative Assistant Levels 1 & 2, Core Business Skills, Filing Proficiency.

Timeline

Inside Sales Representative/Project Assistant Intern

Jensen Precast
11.2022 - 02.2024

Inside Sales Representative - Building Materials

Builders First Source
12.2021 - 08.2022

Project & Construction Management Intern

AG Builders LLC
05.2021 - 08.2021

Administrative Assistant

RWC GROUP
01.2019 - 01.2021

Office Manager

Ponderosa Appraisal, LLC
01.2015 - 01.2019

Document Control Specialist & Quality Technician

Southwest Windpower
01.2011 - 01.2013

Bachelor of Arts - Organizational Leadership

Arizona State University

AA Degree - Construction Technology Management

Coconino Community College

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