Andrea Clinton

Answer calls inbound calls trouble shoot equipment order supplies email physicians

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Managed high call volume with exceptional professionalism and efficiency.
• Responded to customer needs through competent customer service and prompt problem-solving.
• Maintained a high level of product knowledge to provide accurate information and support to customers.

scan and sort packages and load on to the plane

• Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.

• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Answer incoming calls at the front desk ,sign visitors in and out and direct them to their correct destination and montior all traffic entering in and out of the facility

assemble electronic hair and small household appliances using electric power tools and blowers also labeling some soldering

• Enhanced workplace safety by maintaining a clean and organized work area at all times.
• Increased production efficiency by assembling components quickly and accurately.

Processed and input customer orders .Checked the computer for product availability .

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

• Managed returns, exchanges and refunds in accordance with store policy.
• Provided customer service in fast pace retail environment .Responsible for extensive work with visual standards

• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.