Andrea Cole
Russellville,AR
Summary
Versatile and dynamic, with a proven track record at Mrs. Andrea's Preschool, enhancing young learners' curiosity through innovative lesson plans. Expert in classroom management and child development, I excel in creating engaging environments and fostering educational growth. Skilled in insurance billing and payroll processing, demonstrating exceptional organizational abilities and a commitment to efficiency.
Overview
23
23
years of professional experience
Work History
Preschool Teacher
Mrs. Andrea's Preschool
01.2014 - Current
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Dental Front Office Receptionist/Insurance Billing Specialist
Atkins Dental
09.2010 - 12.2014
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
Payroll Clerk
IPI
03.2006 - 02.2010
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
Retail Sales Associate
Arkansas candle factory
03.2003 - 07.2006
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Cashier, customer service
Walmart
02.2002 - 03.2003
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Stonewall School
Stonewall, OK05-1988
Skills
- Classroom management
- Classroom organization
- Child development
- Positive reinforcement
- Customer service
- Teamwork
- Problem-solving
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Reliability and punctuality
- Stock replenishment
Timeline
Preschool Teacher
Mrs. Andrea's Preschool
01.2014 - Current
Dental Front Office Receptionist/Insurance Billing Specialist
Atkins Dental
09.2010 - 12.2014
Payroll Clerk
IPI
03.2006 - 02.2010
Retail Sales Associate
Arkansas candle factory
03.2003 - 07.2006
Cashier, customer service
Walmart
02.2002 - 03.2003
High School Diploma -
Stonewall School
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