Andrea Collum
Birmingham,AL
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Program Staff
The Exceptional Foundation
09.2023 - Current
- Ensured that all activities, equipment, and spaces are maintained to provide a safe environment for participants to thrive.
- Used initiative to encourage and lead participants to take part in all activities while understanding the individual needs of participants to adapt activities as needed.
- Managed the exchange of all relevant information regarding participants and activities to group supervisor or program manager.
Preschool Teacher
Kingwood Christian Child Development Center
07.2022 - 08.2023
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
Catering Supervisor
Sodexo Campus Services
10.2019 - 05.2022
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
Education
No Degree - Mathematics
Troy University
Troy, ALHigh School Diploma -
Thompson High School
Alabaster, ALSkills
- Event Planning
- Conflict Resolution
- Training and Facilitation
- Time Management
- Quality Assurance
- Organizational Skills
- Strategic Planning
- Interpersonal Communication
- Adaptability and Flexibility
- Team Leadership
- Customer Service
References
References available upon request.
Timeline
Program Staff
The Exceptional Foundation
09.2023 - Current
Preschool Teacher
Kingwood Christian Child Development Center
07.2022 - 08.2023
Catering Supervisor
Sodexo Campus Services
10.2019 - 05.2022
No Degree - Mathematics
Troy University
High School Diploma -
Thompson High School
Similar Profiles
Alec CoffmanAlec Coffman
Group Supervisor at The Exceptional FoundationGroup Supervisor at The Exceptional Foundation
Camille MageeCamille Magee
Practicum Student at Exceptional Foundation Of East AlabamaPracticum Student at Exceptional Foundation Of East Alabama
Kristie ZerdaKristie Zerda
Staff Accountant at Exceptional Children's FoundationStaff Accountant at Exceptional Children's Foundation