Andrea Collum
Birmingham,AL
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Program Staff
The Exceptional Foundation
2023.09 - Current
- Ensured that all activities, equipment, and spaces are maintained to provide a safe environment for participants to thrive.
- Used initiative to encourage and lead participants to take part in all activities while understanding the individual needs of participants to adapt activities as needed.
- Managed the exchange of all relevant information regarding participants and activities to group supervisor or program manager.
Preschool Teacher
Kingwood Christian Child Development Center
2022.07 - 2023.08
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
Catering Supervisor
Sodexo Campus Services
2019.10 - 2022.05
- Enhanced client satisfaction by providing exceptional catering services for various events, including corporate meetings and weddings.
- Managed a team of catering staff members, ensuring proper training and adherence to company standards for quality service.
- Increased repeat business with excellent customer service, addressing client concerns promptly and professionally.
Education
No Degree - Mathematics
Troy University
Troy, ALHigh School Diploma -
Thompson High School
Alabaster, ALSkills
- Event Planning
- Conflict Resolution
- Training and Facilitation
- Time Management
- Quality Assurance
- Organizational Skills
- Strategic Planning
- Interpersonal Communication
- Adaptability and Flexibility
- Team Leadership
- Customer Service
References
References available upon request.
Timeline
Program Staff
The Exceptional Foundation
2023.09 - Current
Preschool Teacher
Kingwood Christian Child Development Center
2022.07 - 2023.08
Catering Supervisor
Sodexo Campus Services
2019.10 - 2022.05
No Degree - Mathematics
Troy University
High School Diploma -
Thompson High School
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