Andrea Corona
Roma,TX
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Dr Juan A. Aguilera, MD
12.2019 - 05.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Excellent communication skills, both verbal and written.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Medical Assistant
South Texas Vocational Technical Institute - McAllen
Mcallen, TX11.2019
High School Diploma -
Roma High School
Roma, TX05.2013
Skills
- Proficient in Microsoft Office
- Verbal Communication
- Calendar Management
- Customer Service
- Ability to solve problems in a fast paced environment
- Fluent in Spanish
- Maintaining confidentiality
Timeline
Medical Assistant
Dr Juan A. Aguilera, MD
12.2019 - 05.2023
Medical Assistant
South Texas Vocational Technical Institute - McAllen
High School Diploma -
Roma High School
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