Andrea Cova
Coral Springs,FL
Summary
Driven and adaptive University of Central Florida alumni, seeking to obtain an entry level sales position within the business industry to utilize transferrable skills such as promotion and technology combined with the fundamentals of undergrad.
Overview
2
2
years of professional experience
Work History
Account Manager
Kaseya
10.2023 - 04.2024
- Played a pivotal role in negotiating contract renewals and upsells, achieving a 15% increase in annual revenue from existing clients through strategic account planning and execution
- Delivered detailed monthly and quarterly reports to senior management, providing insights into account status, opportunities for expansion, and areas for strategic improvement
- Managed and nurtured relationships with over 50 client accounts in the IT and software sectors, consistently achieving a customer satisfaction rate exceeding 95%
- Coordinated with cross-functional teams to develop and refine service delivery processes, enhancing the overall quality and reliability of Kaseya’s software solutions.
Client Solutions Executive
AT&T Business
08.2022 - 09.2023
- Scheduled and conducted full-cycle sales meetings with prospects to convert to clients
- Leads in presenting products, services and migrations that can benefit customer needs while establishing productive long-term client relationships
- Utilized internal sales systems to identify new business-to-business sales projects
- Periodically ran account reviews with clients to minimize customers’ cost and increase their efficiency
- Maintained a top 3 rank within the entire cohort.
Healthcare Recruiter
CareerStaff Unlimited
12.2021 - 08.2022
- Managed the hiring process through sourcing and cold calling to interviewing candidates, offering and negotiating positions, credentialing new hires
- Maintained potential candidate funnel of 100+ clients and working employees in assignments as well as coordinating retention effort, while increasing revenue by up to $12,000 weekly
- Authorized referrals and streamlined our process for targeting new business to generate a 10% growth in revenue in just two months
- Acted as a branch designee for the employee benefits, responding to benefits questions, referring complex issues to corporate which resulted in a 4.8/5.0 recruiter rating.
Education
Bachelor of Sciences in Health Sciences Pre-Clinical Track -
University of Central Florida
Orlando, FL12.2021
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
Other Activities And Interests
Spanish (Fluent), Microsoft Office (Excel, PowerPoint, Word)
Certifications And Leadership Experience
- Participated in engagement committee to prioritize networking events within the sales department at AT&T
- Rewarded Recruiter of the Month for CareerStaff Unlimited in May 2022
- Hospitality and Tourism Management Certificate from Florida Atlantic University
- Mentor in Leadership Council for the Association of Latino Professionals for America
Timeline
Account Manager
Kaseya
10.2023 - 04.2024
Client Solutions Executive
AT&T Business
08.2022 - 09.2023
Healthcare Recruiter
CareerStaff Unlimited
12.2021 - 08.2022
Bachelor of Sciences in Health Sciences Pre-Clinical Track -
University of Central Florida