ANDREA COVERT

Ensured efficient posting of electronic and paper remittances, including resolving denial issues.

Coded and scrubbed physician charges to guarantee accurate claim submission.

Maintained accounts receivable under company standards, ensuring financial stability.

Delivered exceptional customer service addressing billing issues, questions, and payment inquiries.

Reconciled and corrected discrepancies in claim reports with Clearinghouse, enhancing accuracy.

Managed capitation payments effectively, optimizing financial operations.

Monitored and updated reimbursement against fee schedule for financial alignment.

Collaborated with departments to streamline billing processes and enhance operational efficiency.

Facilitated timely collections for medical clients, enhancing cash flow and patient satisfaction.

Posted all incoming payments from insurance providers and patients accurately and efficiently.

Reconciled daily financial sheets to ensure accuracy in accounts receivable records.

Generated comprehensive monthly billing reports for assigned physician practices, improving financial oversight.

Acted as liaison between Idilus and physicians, ensuring smooth communication and operational efficiency.

Resolved billing inquiries promptly, strengthening relationships with both patients and healthcare providers.

Collaborated with team members to improve billing processes, leading to increased efficiency in collections.

Streamlined daily operations of two primary care clinics, enhancing efficiency and staff performance.

Oversaw human resources requirements for clinical staff and employed physicians to optimize workforce productivity.

Supervised billing departments in both practices, ensuring compliance and accuracy in financial operations.

Executed a comprehensive system conversion to electronic medical billing platforms, including electronic medical records (EMR).

Managed cash flow and expenditures, contributing to financial health and sustainability of clinics.

Conducted cost analyses to ensure operational sustainability and informed decision-making for practice management.

Developed and launched targeted marketing campaigns, increasing patient engagement and clinic visibility in the community.

Trained management and staff on billing protocols, fostering adherence to best practices and regulatory standards.