Andrea Cruz
Merced
Summary
Dedicated professional with five years of diverse experience in caregiving, child care, and retail operations. Demonstrates strong critical thinking and problem solving skills, effectively managing client needs and enhancing customer satisfaction. Bilingual and skilled in training, communication, and teamwork, seeking opportunities to expand skills, knowledge, and experience.
Overview
6
6
years of professional experience
Work History
Cashier
JCPenny
Merced, CA
01.2021 - 01.2022
- Assisted customers in children's department and part-time at Sephora, enhancing shopping experience.
- Successfully handled cash register operations.
- Coordinated department operations, contributing to improved team performance.
- Trained new hires on sales processes and customer service standards to ensure consistent service quality.
- Monitored fitting rooms and completed general cleaning tasks throughout the store.
Child Care
Watsonville, Merced, CA
01.2021 - 01.2023
- Provided child care after school, weekends, during school vacations.
- Light house work.
- Assisted and guided children to store toys and keep clean.
- Helped in homework.
IHSS Provider
Human Services Department
Watsonville, CA
01.2024 - Current
- Delivered compassionate care to IHSS clients, fostering trust and emotional support.
- Maintained safe home environment to ensure comfort and well-being of clients.
- Assisted client with daily activities and medication management, promoting independence and health.
Education
Bachelor of Science - Psychology
University Of California, Merced
01-2024
Associates Degree - psychology and Sociology
Merced College
01-2022
Skills
- Ability to work independently and as part of a team
- Organized and time management skills
- Bilingual Spanish/English
- Communication
- Problem-solving
- Eye for Detail
- Cash handling
Timeline
IHSS Provider
Human Services Department
01.2024 - Current
Cashier
JCPenny
01.2021 - 01.2022
Child Care
01.2021 - 01.2023
Bachelor of Science - Psychology
University Of California, Merced
Associates Degree - psychology and Sociology
Merced College