Summary
Overview
Work History
Education
Skills
Work Availability
Timeline

ANDREA CULLEN

Naperville,IL

Summary

Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

Three Sixty Wealth Management
Naperville, IL
05.2019 - Current
  • Managed and maintained CRM, telephony, and all client relationships.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Built and maintained excellent customer relationships by going above and beyond to accommodate unusual requests.
  • Handled confidential documents in an organized fashion according to established protocol.

Realtor/Broker

Various Organizations
Geneva, IL
08.2001 - 05.2019
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Coordinated with appraisers, title companies, lenders, home inspectors, and other third parties to ensure a successful closing process.
  • Negotiated contracts between buyers and sellers to reach an agreement on price and terms of sales.

Loan Processor

BMO Harris Bank
Naperville, IL
06.2017 - 02.2019
  • Analyzed loan applications and supporting documents to determine eligibility for approval.
  • Collaborated with underwriters to resolve any discrepancies in the applicant's financial profile or documentation issues.
  • Monitored the progress of each loan application from start to finish ensuring timely completion.
  • Provided excellent customer service while responding promptly to inquiries from applicants, lenders and brokers.

Chiropractic Assistant

Northwestern Medicine
Geneva, IL
01.2013 - 06.2017
  • Input patient data into the computer system using Epic and verified information for accuracy.
  • Assisted chiropractor with treatments including applying hot and cold packs, ultrasound therapy, and electrical stimulation.
  • Ensured cleanliness of equipment used during treatments.

Co-owner/Manager

Curves
St. Charles, IL
08.2002 - 09.2004
  • Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
  • Oversaw customer service activities to ensure quality standards were met or exceeded.
  • Provided leadership and guidance to employees while fostering a collaborative environment.
  • Trained and motivated employees to perform daily business functions.

Chiropractic Assistant

Dr. David Flatt
Geneva, IL
08.2000 - 08.2002
  • Assisted chiropractor with patient modalities as well as all administrative/office support including filing, transcription, and scheduling.

Legal Assistant

Law Offices of James F. Cooke
St. Charles, IL
07.1999 - 08.2000
  • Assisted in the preparation of real estate transactions from contract review through the closing process.
  • Provided general office support including filing, copying, faxing and mailing documents to clients or other parties involved in transactions.
  • Managed calendars by setting appointments, meeting deadlines and ensuring all necessary paperwork is completed on time.

Education

High School Diploma -

South Putnam High School
05.1990

Skills

  • Customer Service
  • Employee Training
  • Microsoft Office
  • CRM Software
  • Medical Terminology
  • Administrative Support
  • Customer And Client Relations
  • Scheduling And Calendar Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Administrative Assistant - Three Sixty Wealth Management
05.2019 - Current
Loan Processor - BMO Harris Bank
06.2017 - 02.2019
Chiropractic Assistant - Northwestern Medicine
01.2013 - 06.2017
Co-owner/Manager - Curves
08.2002 - 09.2004
Realtor/Broker - Various Organizations
08.2001 - 05.2019
Chiropractic Assistant - Dr. David Flatt
08.2000 - 08.2002
Legal Assistant - Law Offices of James F. Cooke
07.1999 - 08.2000
South Putnam High School - High School Diploma,
ANDREA CULLEN