Andrea Curlee
Atlanta,GA
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workloads.
Overview
6
6
years of professional experience
Work History
Bartender
Puttshack
Midtown
06.2021 - 06.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Arranged bottles and glasses behind bar to make attractive displays.
- Cleansed glasses with sanitizing solution after each use.
- Trained new bartenders on drink preparation and upselling techniques.
Host
Puttshack
Midtown
06.2021 - 06.2024
- Assigned patrons to suitable tables according to server rotation.
- Answered phones promptly to record and confirm reservations.
- Provided excellent customer service by anticipating customer needs.
- Directed patrons to lounges and waiting areas.
Event Ambassadors
Puttshack
Midtown
06.2021 - 06.2024
- Conducted surveys among attendees regarding their satisfaction levels with the event.
- Maintained a professional attitude while interacting with guests, staff, and vendors.
- Utilized event management software to track registrations, payments, and attendee feedback for continuous improvement.
Bartender
Taps at Ph’East
Smyrna
01.2020 - 05.2021
- I've served the bar, and restaurant food and ordered drinks, including beer, wine, liquors, and mixed beverages
- Kept the bar area safe, clean, and well-stocked throughout each working shift
- I cashed out customers on the Toast POS system and the accompanied handheld credit card reader
- Stocked, wiped down, and swept the bar area during open hours and after closing
- Suggested food and snack pairings to increase revenue and customer dining time
Host
Uncle Julios
Atlanta, GA
10.2018 - 03.2020
- Answered phones promptly to record and confirm reservations.
- Provided excellent customer service by anticipating customer needs.
- Directed patrons to lounges and waiting areas.
- Greeted guests upon arrival and provided them with menus.
- Responded appropriately to customer complaints, bringing significant issues to the attention of the manager on duty.
Education
High School Diploma -
Martin Luther King High School
08-2018
Associate Degree - Psychology
Georgia State University
Skills
- Customer Service Skills
- Knowledge of a Variety of Drink Recipes
- Wine & Food Pairing
- Responsible Service of Alcohol Standards
- Physical Endurance
- Stamina
- Strength
- Memory retention
Volunteerhistory
Atlanta Community Food Bank
Key Qualifications
- Served bar and restaurant food and drinks, including beer, wine, liquors, and mixed beverages.
- Kept the bar area safe, clean, and well-stocked throughout each working shift.
- Cashed out customers on the Toast POS system and the accompanied handheld credit card reader.
- Stocked, wiped down, and swept the bar area during open hours and after closing.
- Suggested food and snack pairings to increase revenue and customer dining time.
Timeline
Bartender
Puttshack
06.2021 - 06.2024
Host
Puttshack
06.2021 - 06.2024
Event Ambassadors
Puttshack
06.2021 - 06.2024
Bartender
Taps at Ph’East
01.2020 - 05.2021
Host
Uncle Julios
10.2018 - 03.2020
High School Diploma -
Martin Luther King High School
Associate Degree - Psychology
Georgia State University