Open To Work
Hi, I’m
ANDREA CURTIS
Atlanta,GA
Work Preference
Summary
Sales Manager at Edison Electric Bike Co. with expertise in customer relationship management and sales strategy development. Achieved significant revenue growth through collaborative customer projects. Adept at training and mentoring teams to achieve individual and company goals. Adaptable and results-oriented, excelling in dynamic environments.
Overview
20
years of professional experience
1
Certification
3
years of post-secondary education
Work History
Edison Electric Bike Co.Atlanta , GA
Sales Manager
04.2021 - Current
Job overview
- Executed in-person product test rides for customers leading to revenue generating sales.
- Utilized marketing tools including Shopify, SalesSMS, HubSpot, Google, IG, and Aquity to enhance outreach and customer relationships.
- Performed bike assembly and conducted basic maintenance to ensure optimal performance and final product quality control.
- Organized and led group rides to promote community engagement and brand visibility.
- Networked with organizations foster brand visibility and common goal partnerships.
- Analyzed market trends to identify new sales opportunities and adjust strategies.
- Managed customer relationships to ensure satisfaction and repeat business initiatives.
- Conducted performance evaluations for Drew Charter School Interns to support brand visibility, and new product development.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives for new products.
- Established relationships with key customers, while maintaining existing customer base to ensure sales growth.
- Trained, coached, and mentored volunteers to grow revenue generating customer relationships.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Resolved customer complaints regarding sales and service.
Client Atlanta, GA
Private Nanny
08.2012 - Current
Job overview
- Coordinated daily activities and meal times for structured routines.
- Developed engaging educational activities tailored to individual children's needs.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Maintained a safe and clean environment conducive to child development.
- Assisted with homework and supported learning in various subjects.
- Implemented discipline strategies consistent with family values and guidelines.
- Bathed and dressed babies, changed diapers, and prepared bottles and feeding equipment.
- Took children on outings such as parks, library visits, sports events or educational trips.
AirbnbAtlanta, Georgia
Airbnb Host
03.2017 - 06.2021
Job overview
- Managed guest communications and inquiries through multiple platforms.
- Organized property listings and optimized descriptions for visibility.
- Coordinated check-in and check-out processes for guests.
- Maintained cleanliness and readiness of rental spaces between bookings.
- Resolved guest issues promptly to ensure satisfaction during stays.
- Collaborated with cleaning staff to uphold high standards of property maintenance.
- Implemented feedback from guests to enhance future experiences.
- Developed local guide materials to inform guests about nearby attractions and services.
- Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities.
- Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
- Greeted guests upon arrival and provided information about the property and local area.
- Responded to guest inquiries in a timely manner by phone, email, or text.
- Collaborated with other hosts in order to share tips on how to optimize operations.
Wall Crawlers Rock ClubAtlanta, GA
Gym Instructor
04.2013 - 01.2019
Job overview
- Conducted introduction classes and ensured safety through effective belaying techniques.
- Implemented marketing strategies to increase program visibility.
- Interviewed and trained new staff to enhance team capabilities.
- Set new climbing routes to challenge and engage participants.
- Assisted youth climbing team to foster skill development and teamwork.
Lake Williamson CenterCarlinville, Illinois
Freelance Facilitator
07.2005 - 02.2012
Job overview
- Facilitated workshops for diverse groups, enhancing team collaboration and communication skills.
- Coordinated logistics for events, ensuring smooth operations and participant engagement.
- Guided participants through structured activities, promoting personal growth and teamwork.
- Collaborated with management to assess program effectiveness and identify improvement areas.
- Implemented feedback mechanisms to gather participant insights for program refinement.
- Mentored junior facilitators, providing guidance on best practices and facilitation techniques.
- Organized follow-up sessions to reinforce learning outcomes and encourage ongoing dialogue.
- Facilitated group discussions and activities to ensure successful outcomes.
- Encouraged collaborative problem solving through active listening techniques.
- Adapted instruction methods based on participant feedback and engagement levels.
- Assisted in developing new curriculum materials that are aligned with current industry standards.
- Evaluated facilitator performance against predetermined criteria set out by management.
Education
Berean Bible InstituteSlinger, WI
Certificate from Global World View Studies
05.2005
St Johns High SchoolSaint Johns, MI
High School Diploma
05.1994 - 05.1997
Skills
- Customer relationship management
- Sales strategy development
- Product demonstration
- Team leadership
- Networking and collaboration
- Effective communication
- Training and mentoring
- Adaptability to change
- Problem solving
- Social media savvy
- Market research
- Solution selling
- Continuous improvements
- Territory sales management
- Contact follow-up
- Project management
- CRM software
- Operations
Social integration
Emotional intelligence
Language skills
Social skill development
Activities planning
Conflict resolution
Affiliations
- Hiking
- E-Biking
- Woodworking
- Gardening
- Art
- Music
Certification
- Drivers License
- Life Coach Certification
- Reiki I,2, Master Certification
- Belay Certified at Wall Crawler Rock Club
Timeline
Sales Manager
Edison Electric Bike Co.
04.2021 - Current
Airbnb Host
Airbnb
03.2017 - 06.2021
Gym Instructor
Wall Crawlers Rock Club
04.2013 - 01.2019
Private Nanny
Client
08.2012 - Current
Freelance Facilitator
Lake Williamson Center
07.2005 - 02.2012
St Johns High School
High School Diploma
05.1994 - 05.1997
Berean Bible Institute
Certificate from Global World View Studies
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