Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Andrea Cutler

Effie,MN

Summary

Accomplished Office Manager with a proven track record at Effie Country Service, enhancing operational efficiency and team productivity through expert office management and organizational skills. Excelled in maintaining confidentiality, fostering customer relations, and streamlining financial processes. Recognized for exceptional multi-tasking ability and a professional demeanor, significantly contributing to workplace harmony and operational excellence.

Overview

20
20
years of professional experience

Work History

Office Manager

Effie Country Service
12.2015 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
  • Kept office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Recorded expenses and maintained accounting records.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Used Vast, Excel , Microsoft word, QuickBooks and many other programs to manage financial and inventory systems.

Housekeeper

Bigfork Valley Hospital
08.2014 - 12.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.

Audit Team Lead

Sam's Club
10.2004 - 05.2014
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Maintained database systems to track and analyze operational data.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Operated POS terminals and cash drawer balancing.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Managed inventory, restocked shelves, and ensured product availability, contributing to store efficiency.
  • Used in-store system to locate inventory and place special orders for customers.

Education

No Degree - Generals

Anoka-Ramsey Community College
Minneapolis, MN

No Degree - General Studies

North Hennepin Community College
Minneapolis, MN

High School Diploma -

Fridley Senior High School
Fridley, MN
06.2000

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Excellent multi-tasking ability
  • Data Entry
  • Billing
  • Payroll Processing
  • Bookkeeping
  • Account Reconciliation
  • Inventory Control
  • Staff Management
  • Financial Accounting
  • Computer Skills
  • Professional and Courteous

Timeline

Office Manager

Effie Country Service
12.2015 - Current

Housekeeper

Bigfork Valley Hospital
08.2014 - 12.2015

Audit Team Lead

Sam's Club
10.2004 - 05.2014

No Degree - Generals

Anoka-Ramsey Community College

No Degree - General Studies

North Hennepin Community College

High School Diploma -

Fridley Senior High School

Similar Profiles

CREATE PROFILE
Andrea Cutler