ANDREA D'AMATO
Northford,CT
Summary
Eleven and a half years of experience in Nursing at Yale New Haven Hospital. In those eleven years I have work in the Coronary Care Unit (CCU), Post Anesthesia Care Unit (PACU), and Emergency Medicine. While I have only been a RN for eleven years, I have been a part of the medical field for 21 years, as nine and a half years were spent as an Emergency Department Technician in the same department currently work in as an RN. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals. I maintain a strong reputation for achieving high levels of patient and staff satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Emergency Department Charge Nurse
Yale New Haven Health System
02.2015 - Current
- Reduced wait times for patients through efficient triage processes and effective communication with interdisciplinary teams.
- Streamlined emergency department operations by creating and implementing new policies and procedures based on best practices.
- Managed high-stress situations effectively, providing leadership during critical incidents and medical emergencies.
- Increased patient satisfaction scores by fostering a positive environment for patients and their families, addressing concerns promptly, and ensuring quality care.
- Mentored new nurses in the emergency department, enhancing their clinical skills and knowledge of hospital protocols.
- Optimized resource utilization by effectively managing staffing levels, equipment needs, and supply inventory in the emergency department.
- Collaborated with interdisciplinary teams to facilitate seamless transitions between departments for complex cases or transfers to specialized units.
- Enhanced team cohesion by establishing open lines of communication among staff members, promoting collaboration, and encouraging constructive feedback from all team members.
Registered Nurse
Yale New Haven Hospital
07.2012 - Current
- Provide safe care to patients in a friendly manner.
- Provide exemplary customer service with patient satisfaction goals in mind.
- Develop mutual respect and understanding for patients, visitors, and staff.
- Meet and exceed established standards of productivity.
- Role model and inspire the team by demonstrating best practices and concern for others.
- Work closely and communicate effectively with interdisciplinary team.
Emergency Department Technician
St. Raphael Hospital
02.2003 - 07.2012
Emergency Room Triage Nurse
Yale New Heaven Hospital
- Ability to quickly assess a patient's clinical presentation and make definitive decisions.
- Strong communication skills in order to make sure patients receive optimal care.
- Ability to work closely with Charge RN to assist with patient flow based on the patients assigned acuityEmergency Room Charge Nurse / Yale New Haven Health System.
- Manage an interdisciplinary team consisting of unit clerks, technicians, nurses, mid-level practitioners, and doctors in a high paced environment.
- Manage department flow to optimize patient throughput.
- Ability to efficiently problem solve and produce solutions to difficult and challenging situations in a short period of time.
- Role model exceptional behaviors and be a resource to fellow staff.
- Mentor and develop staff through a focus on peer feedback.
- Manage escalating patient situations to meet the needs of all parties involved.
- Work closely with leadership to implement new strategies and disseminate information.
- Meet and exceed department goals.
Education
Bachelor of Science - undefined
Sacred Heart University
Fairfield, CT2017
Associate of Science - Nursing
St. Vincent's College
Bridgeport, CT2012
Skills
- Advanced Cardiac Life Support (ACLS) Certification
- Basic Life Support (BLS) Certification
- Crisis Prevent and Intervention (CPI) Training
- Pediatric Advanced Life Support (PALS) Certification
- Trauma Nurse Core Course (TNCC) Certification
- Ultrasound Intravenous Trained
- Critical Care
- Emergency Care
- Strong communication skills
- Customer service
- Focus
- Leadership
- Mentor
- Nursing staff leadership
- Staff Supervision
Certification
- Advanced Cardiac Life Support (ACLS) Certification
- Basic Life Support (BLS) Certification
- Crisis Prevent and Intervention (CPI) Training
- Hazmat Certification Training
- Pediatric Advanced Life Support (PALS) Certification
- Trauma Nurse Core Course (TNCC) Certification
- Ultrasound Intravenous Trained
Timeline
Emergency Department Charge Nurse
Yale New Haven Health System
02.2015 - Current
Registered Nurse
Yale New Haven Hospital
07.2012 - Current
Emergency Department Technician
St. Raphael Hospital
02.2003 - 07.2012
Emergency Room Triage Nurse
Yale New Heaven Hospital
Bachelor of Science - undefined
Sacred Heart University
Associate of Science - Nursing
St. Vincent's College