Andrea Davis
Cave City,AR
Summary
Highly-trained individual and skilled communicator effectively interacts with customers. Remarkable background in scheduling appointments and functioning successfully in an office setting. Excelled in verbal communication and problem-solving, ensuring high-quality care and customer service. Skilled in file maintenance and administrative support, consistently prioritizing work for optimal outcomes.
Overview
20
20
years of professional experience
Work History
Helathcare Aide
AllHeart SeniorCare
12.2023 - Current
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Reduced patient anxiety through effective communication and active listening skills.
- Participated in ongoing training opportunities to stay current with best practices in health care aide services.
- Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.
Headserver
Colton’s Steakhouse & Grill
09.2004 - 12.2014
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.q
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term guests.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Supervised server staff and simultaneously served personal section of tables.
Education
Associate Of Applied Science - Medical Insurance Coding & Billing
University of Arkansas Community College-Batesville
Batesville, ARAssociate Of Arts - General Education
University of Arkansas Community College-Batesville
Batesville, AR05.2008
Skills
- File Organization
- File Maintenance
- Verbal Communication
- Administrative Support
- Office Administration
- Prioritizing Work
- Appointment Scheduling
- Professional and mature
Timeline
Helathcare Aide
AllHeart SeniorCare
12.2023 - Current
Headserver
Colton’s Steakhouse & Grill
09.2004 - 12.2014
Associate Of Applied Science - Medical Insurance Coding & Billing
University of Arkansas Community College-Batesville
Associate Of Arts - General Education
University of Arkansas Community College-Batesville