Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Dean

Odessa,TX

Summary

While serving for 20 years I had the opportunity to achieve many qualifications and training. I worked as a medical assistant, a research assistant, a surgical technologist, a combat field corpsman and an independent licensed provider. My time in the military gave me the work ethic I have and the education and skills to continue to serving the medical field in a meaningful capacity.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Vital Care Urgent Care
2024.02 - Current

*Scheduled, coordinated and confirmed appointments and meetings.

*Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

*Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

*Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

*Completed data entry and filing to keep records updated for easy retrieval.

*Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

*Completed all tasks in compliance with company policies and procedures.

*Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

*Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Independent Duty Corpsman

US Navy
2019.02 - 2022.08

* Practiced medicine as an independent provider, under the supervision of a medical doctor for patient population of 10k.

* Managed an active duty family practice and acute care clinic of 60 staff members to include various licensed providers.

* Promoted health education by conducting training sessions on preventive medicine topics for military personnel.

* Reduced hospitalization rates by administering timely treatments and preventive measures for fellow service members.

* Improved patient recovery times through diligent follow-up on treatment plans and medication adherence.

* Facilitated seamless continuity of care by establishing effective communication channels between providers, specialists, and command leadership.

*Implemented infection control measures to minimize disease transmission risks among patients and staff members.

*Opened and manned the first Acute Respiratory clinic on Marine Corps Base 29 Palms in the wake of COVID19 pandemic.

* Effectively managed high value training programs in Tactical Combat Casualty Care, Sick Call Screeners, and Hospital Corpsman Basics Qualification Program.

* Increased operational readiness by maintaining accurate medical records and updating immunization statuses.

* Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex medical needs.

* Advanced skills proficiency through continuous professional development opportunities, including specialized training courses and certifications.

* Served as a trusted advisor to command leadership on matters related to force health protection policies and initiatives.

* Streamlined clinic operations by managing supplies, equipment maintenance, and coordinating staff schedules.

* Demonstrated adaptability in diverse clinical settings, serving as a vital resource for both acute and chronic patient needs.

Independent Duty Corpsman

US Navy
2016.02 - 2019.02

* Served as Medical Provider independent of a medical officer on various deployment platforms.

* Managed the care for an active duty population of over 700 while deployed to remote ares of the world, providing primary and emergency care, preventative health measure and industrial hygiene standards compliance.

* Implemented Safety compliance procedures not ever used in our command to bring us into compliance and earn us the Navy Expeditionary Combat Command Safety Award for 2017.



Surgical Technologist

US Navy
2006.04 - 2016.02

* Specialized in Oral Surgery, ENT and head and neck cancers.

* Deployed to combat zones assisting in field surgeries at various locations.

* Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.

* Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.

* Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.

* Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.

* Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.

* Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.

* Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.

* Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.

* Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.

* Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.

Hospital Corpsman

US Navy
2002.08 - 2006.04

* During my time as General Duty Corpsman I served at various commands both on shore, sea and overseas.

* Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.

* Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.

* Rendered emergency medical treatment and administered immunization programs.

* Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.

* Participated in ongoing professional development opportunities to stay current on industry best practices, ultimately elevating the quality of patient care provided.

* Streamlined clinic operations by assisting with scheduling appointments, managing patient flow, and coordinating follow-up care as needed.

* Coordinated inventory management efforts for medical supplies, minimizing waste while ensuring adequate stock levels for seamless operations.

* Performed phlebotomy services as needed, utilizing proper technique to minimize discomfort and maintain specimen integrity.

* Contributed to the development of new training materials for incoming Hospital Corpsmen, enhancing overall knowledge within the department.

* Administered medications through injections and IVs in compliance with physician orders.

* Performed basic laboratory tests and collected specimens for further analysis.

* Provided emergency medical support during critical situations, stabilizing patients until further intervention could be administered.

Research/Veterinary Technologist Assistant

US Navy
2004.03 - 2005.10

* Completed protocol and husbandry tasks while working at a research facility for the military.

* Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.

* Collected research data through experimentation, surveys.

* Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.

* Conducted tests on equipment and instruments for quality.

* Assisted scientists by collecting and organizing laboratory data.

* Collaborated with researchers and scientists to design and execute experiments.

Education

Bachelor of Science - Public Health

National University
La Jolla, CA
10.2024

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Problem-solving skills
  • Team Collaboration
  • Verbal and written communication
  • Administrative Skills
  • Office Organization
  • File Organization
  • Work Prioritization
  • Initiative-taking
  • Complex Problem-Solving

Certification

  • Certified Food Safety Manager, US, Navy - 2016-2022
  • Licensed Surgical Technologist - 2006-2016


Timeline

Front Desk Receptionist

Vital Care Urgent Care
2024.02 - Current

Independent Duty Corpsman

US Navy
2019.02 - 2022.08

Independent Duty Corpsman

US Navy
2016.02 - 2019.02

Surgical Technologist

US Navy
2006.04 - 2016.02

Research/Veterinary Technologist Assistant

US Navy
2004.03 - 2005.10

Hospital Corpsman

US Navy
2002.08 - 2006.04

Bachelor of Science - Public Health

National University
  • Certified Food Safety Manager, US, Navy - 2016-2022
  • Licensed Surgical Technologist - 2006-2016


Andrea Dean