Andrea Deleon

My duties were to greet any incoming customers, understand their needs/wants for their yard. Not only was it my duty to understand their wants but it was also my responsibility to educate my customers on how to care for any material they were purchasing. From greeting customers as they walked through the door to checking them out as they left happily with any material purchased.

• Help customers complete purchases, locate items, and improve satisfaction and sales numbers.
• Evaluate customer information to explore issues, develop potential solutions and maintain high-quality service.
• Took payment information and other pertinent information such as addresses and phone numbers to place orders.
• Educated customers on promotions to enhance sales.
• Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

As a customer service/cashier associate were to ensure all plant material got sufficient water during my shift and answer any questions customers had regarding plants or help find products they were seeking in the store.

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Restocked, arranged and organized merchandise in front lanes to drive product sales.
• Increased sales by offering advice on purchases and promoting additional products.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Checked prices for customers and processed items sold by scanning barcodes.

I created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.

Kept register accurate through correct billing, payment processing and cash management practices.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Greeted and maintained relationships with regular customers.
• Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Helped customers complete purchases, locate items and join reward programs. Answered questions about store policies and addressed customer concerns. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

• Provided primary customer support to internal and external customers.
• Boosted sales revenue by skillfully promoting diverse service options.
• Informed customers about special promotions and provided detailed information for various products.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.