Andrea DeLeon
Houston,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Service Center Representative
Food Town Grocery Stores
01.2023 - 12.2023
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Resolved customer complaints by investigating issues, identifying solutions, and implementing corrective actions.
- Streamlined call handling processes for increased efficiency and reduced hold times.
- Collaborated with team members to improve overall service center performance and customer experience.
- Maintained detailed records of customer interactions, ensuring accurate documentation for future reference or follow-up actions.
- Established rapport with customers, fostering trustful relationships that enabled successful resolution of issues or concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled customer inquiries and suggestions courteously and professionally.
Education
High School Diploma -
Davis High School
Houston, TX05.2021
Skills
- Customer Service
- Attention to Detail
- Data Entry
- Money Handling Abilities
- Warehousing Functions
- Administrative Support
- Order Fulfillment
- Filing
Languages
Spanish
Native or Bilingual
Timeline
Service Center Representative
Food Town Grocery Stores
01.2023 - 12.2023
High School Diploma -
Davis High School
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