Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea DeLeon

Houston,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Service Center Representative

Food Town Grocery Stores
01.2023 - 12.2023
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.
  • Resolved customer complaints by investigating issues, identifying solutions, and implementing corrective actions.
  • Streamlined call handling processes for increased efficiency and reduced hold times.
  • Collaborated with team members to improve overall service center performance and customer experience.
  • Maintained detailed records of customer interactions, ensuring accurate documentation for future reference or follow-up actions.
  • Established rapport with customers, fostering trustful relationships that enabled successful resolution of issues or concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

High School Diploma -

Davis High School
Houston, TX
05.2021

Skills

  • Customer Service
  • Attention to Detail
  • Data Entry
  • Money Handling Abilities
  • Warehousing Functions
  • Administrative Support
  • Order Fulfillment
  • Filing

Languages

Spanish
Native or Bilingual

Timeline

Service Center Representative

Food Town Grocery Stores
01.2023 - 12.2023

High School Diploma -

Davis High School

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Andrea DeLeon