Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea De Leon

Silver Spring,MD

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. I am also a Hardworking employee with customer service, multitasking, and time management abilities. I am devoted to giving every customer/patient a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

Wheaton Volunteer Rescue Squad
01.2020 - Current

-Assisted in providing medical care to patients with life-threatening conditions and injuries.
-Transported patients to hospitals or other healthcare facilities using ambulances or other vehicles.
-Responded quickly to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries.
-Maintained patient vital signs, including blood pressure, respiration rate, pulse rate, temperature, oxygen saturation level and pain levels.
-Provided on-scene treatments such as administering oxygen therapy and splinting fractures.
-Assessed the scene of an accident or incident before providing medical assistance.
-Monitored patient status during transport ensuring safety at all times.
-Documented patient assessment findings in accordance with established protocols.
-Cleaned and sanitized ambulance and supplies between calls.
-Immobilized patients for transport using backboard or other spinal mobilization.

Assistant Manager

ECCO
12.2017 - Current

-Assisted in the development of operational strategies to ensure efficient and productive operations.
-Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
-Produced thorough, accurate and timely reports of project activities.
-Evaluated individual and team business performance and identified opportunities for improvement.
-Completed thorough opening, closing and shift change functions to maintain operational standards each day.
-Assisted with developing and implementing marketing strategies to improve sales and profitability.
-Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

Audiology Technician

Hearing Screening Assosiates
03.2021 - 08.2022

-Assisted audiologist in administering hearing tests to patients of newborn babies and NICU babies.
-Maintained records of patient visits and test results.
-Participated in educational activities such as seminars, workshops, conferences. related to audiology practices.
-Educated patients on hearing loss prevention measures.
-Set up appointments for follow-up consultations as needed.
-Analyzed data from medical history reports to determine appropriate course of action for each patient's diagnosis.
-Ensured that all equipment was properly calibrated prior to use.
-Completed full examinations to test individual hearing impairment.

Floor Supervisor

Agaci Store
11.2016 - 11.2018

-Ensured compliance with safety regulations and company policies.
-Supervised and evaluated staff performance, providing feedback and guidance as needed.
-Estimated project materials, time and staffing requirements based on work orders and job specifications.
-Evaluated employee performance and prepared performance appraisals.
-Reviewed supplies inventory levels and purchased necessary items.
-Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
-Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
-Opened and closed store by counting cash, opening and closing cash registers and creating staff assignments.
-Trained and coached new employees according to new hire procedures and proven sales strategies.

Education

Bachelor of Science -

Howard Community College
Columbia, MD

High School Diploma -

Paint Branch High School
Burtonsville, MD
05.2017

Skills

-Experience with Microsoft and computer skills
-Excellent communication skills
-Bilingual
-World Class customer service
-Fast learner
-Leadership development
-Customer Outreach
-Records maintenance
-Sales Techniques
-Records management
-Field patient assessments
-Critical decision-making skills
-Respiratory care assessment
-CPR and First aide
-Vital sign assessment

Certification

-EMT License
-FEMA Certified (IS-00700.b and IS-00100c)
-OSHA Certified
-HIPPA Certified
-CPR certified

Timeline

Audiology Technician

Hearing Screening Assosiates
03.2021 - 08.2022

Emergency Medical Technician

Wheaton Volunteer Rescue Squad
01.2020 - Current

Assistant Manager

ECCO
12.2017 - Current

Floor Supervisor

Agaci Store
11.2016 - 11.2018

Bachelor of Science -

Howard Community College

High School Diploma -

Paint Branch High School

-EMT License
-FEMA Certified (IS-00700.b and IS-00100c)
-OSHA Certified
-HIPPA Certified
-CPR certified

Andrea De Leon