Andrea De Leon
Silver Spring,MD
Summary
Organized and motivated employee eager to apply my skills and knowledge. Seeking opportunities to expand skills while facilitating company growth. Hardworking employee with strong customer service, leadership, multitasking, and time management abilities. I am devoted to giving every customer/patient a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
International Pediatric Clinic
Kensington, MD
05.2024 - Current
- Ensured compliance with HIPAA regulations for securing patient information.
- Maintained cleanliness and hygiene of instruments used during exams following established protocols.
- Facilitated efficient patient care through detailed documentation of vital signs and medical histories.
- Executed diagnostic assessments including electrocardiograms, spirometry evaluations and audiological exams.
- Communicated treatment protocols to patients for better understanding.
- Dispensed medications under guidance of physician.
EMT
Wheaton Volunteer Rescue Squad
Wheaton, MD
01.2020 - Current
- Provide quality care to patients in the 911 prehospital setting under the direction of the Montgomery County Medical Director and/or receiving physician, in accordance with Maryland state EMT policies, protocols, and standards of care.
- Assisted in providing medical care to patients with life-threatening conditions and injuries
- Responded to emergency calls, assessed the situation and provided appropriate treatment for illnesses or injuries
- Maintain clinical proficiency across all aspects of the EMT’s scope of practice including care of patients with neurological emergencies, cardiac emergencies, pediatric emergencies, obstetrical emergencies, traumatic emergencies, and any other patient populations.
- Expert in using electronic patient care reporting software to document clinical findings, treatments, and pertinent documents pertaining to the patient.
- Complete Individual, Local, and National Competency requirements yearly for recertification.
Assistant Manager
ECCO Retail LLC
Bethesda, MD
12.2018 - 05.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback
- Produced thorough, accurate and timely reports of project activities
- Evaluated individual and team business performance and identified opportunities for improvement
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Assisted with developing and implementing marketing strategies to improve sales and profitability
- Implemented training processes for newly hired employees and supervised department managers, shift leads, and production personnel.
Audiology Technician
Hearing Screening Associates
Washington, DC
03.2021 - 08.2022
- Assisted audiologist in administering hearing tests to patients of newborn babies and NICU babies
- Maintained records of patient visits and test results
- Participated in educational activities such as seminars, workshops, conferences related to audiology practices
- Educated patients on hearing loss prevention measures
- Set up appointments for follow-up consultations as needed
- Analyzed data from medical history reports to determine appropriate course of action for each patient's diagnosis
- Ensured that all equipment was properly calibrated prior to use
- Completed full examinations to test individual hearing impairment
- Ensured compliance with safety regulations and company policies.
Floor Supervisor
Agaci Store
Wheaton, MD
11.2016 - 11.2018
- Delegated tasks to team members based upon skill level and to achieve organizational goals
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Assisted with developing operational strategies to ensure efficient and productive operations
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback
- Produced thorough, accurate and timely reports of project activities
- Evaluated individual and team business performance and identified opportunities for improvement
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Assisted with developing and implementing marketing strategies to improve sales and profitability
- Implemented training processes for newly hired employees and supervised department managers, shift leads, and production personnel.
Education
Paramedic Student -
Montgomery County Fire And Rescue
Gaithersburg, MD09-2025
High School Diploma -
Paint Branch High School
05.2017
Skills
- Proficient in Microsoft Applications
- Excellent communication skills
- Effective Sales Strategies
- Bilingual
- File System Maintenance
- Exceptional Customer Service
- Strong teamwork
- Critical decision-making
- Leadership development
- Respiratory care assessment
- Customer Outreach
- CPR and First Aid Instructor
Certification
- EMT License
- CPR Certified
- Hazmat Ops
Languages
Fluent in English and Spanish
Timeline
Medical Assistant
International Pediatric Clinic
05.2024 - Current
Audiology Technician
Hearing Screening Associates
03.2021 - 08.2022
EMT
Wheaton Volunteer Rescue Squad
01.2020 - Current
Assistant Manager
ECCO Retail LLC
12.2018 - 05.2024
Floor Supervisor
Agaci Store
11.2016 - 11.2018
Paramedic Student -
Montgomery County Fire And Rescue
High School Diploma -
Paint Branch High School
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