Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Andrea Delgado

Summary

Reliable and trust worthy individual with 5+ years of experience. Aiming to leverage academic experience and a proven knowledge of customer service, customer communications, and conflict resolution to successfully fill the necessary role at your company. Frequently praised as adaptable by my peers, I can be relied upon to help your company achieve its goals.

Overview

6
6
years of professional experience

Work History

Medical Assistant/Receptionist

Dr. Mahmoodah Perveen
Bayonne, NJ
01.2017 - 04.2018
  • Worked interdependently with other professionals to provide quality health care to patients
  • Conducted pre-authorizations and referrals to meet third-party insurer requirements
  • Obtained patient medical histories for inclusion in records
  • Provided patient education and after visit care instructions to foster care continuum
  • Monitored supply inventory for low stock and worked with staff to reorder
  • Documented medical data in patient charts, facilitating accurate records
  • Stocked supplies and instruments for examination rooms
  • Showed patients to examination rooms and prepared for physician
  • Authorized drug refills and provided prescription information to pharmacies
  • Greeted and logged in patients arriving at office and clinic
  • Performed general office duties, such as answering telephones, taking dictation and completing insurance forms.

Sales Associate

Pandora Newport
Jersey City, United States
02.2016 - 06.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Receptionist

Scalia Hair Design
Jersey City, United States
08.2011 - 10.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.


Education

Positive and Professional AttitudeSelf-Starter -

Bachelor of - Psychology

Bachelor of Arts - Psychology

New Jersey City University
Jersey City, NJ
06.2022

Certification - Phlebotomy

Craven County Community College
Havelock, NC
12.2022

Skills

  • Front Desk Operations
  • Data Entry Software
  • Patient Data Processing
  • Organization and Time Management
  • Critical Thinking
  • HIPAA Guidelines
  • Office Supplies and Inventory
  • Intake Interview
  • Insurance Claims
  • Medical Records and Documentation
  • Information Assistance
  • Maintaining Financial Records

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant/Receptionist

Dr. Mahmoodah Perveen
01.2017 - 04.2018

Sales Associate

Pandora Newport
02.2016 - 06.2016

Receptionist

Scalia Hair Design
08.2011 - 10.2015

Positive and Professional AttitudeSelf-Starter -

Bachelor of - Psychology

Bachelor of Arts - Psychology

New Jersey City University

Certification - Phlebotomy

Craven County Community College

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Andrea Delgado