Andrea De Luna
Communications Tutor
Goleta,CA
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Communications Tutor
Santa Barbara City College
Santa Barbara, CA
Mar.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
Cashier/Grocery Bagger
99 Cent Store
Santa Barbara, CA
08.2020 - 02.2021
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Checked for outdated and overripe grocery items and removed from inventory.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
Cashier
Sushi Ai
Goleta, California
04.2019 - 11.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Checked identification for proof-of-age for alcohol.
- Operated cash register to record transactions accurately and efficiently.
- Resolved customer complaints and maintained a clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about food from the restaurant.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Education
Associate of Arts - Black Studies
Santa Barbara City College
Santa Barbara, CA07.2023
High School Diploma -
La Cuesta Continuation Scool
Santa Barbara, CA06.2021
Skills
- Willingness to Learn
- Reading Comprehension
- Sweeping and Mopping
- Customer Transactions
- Cleaning and Sanitizing
- Teamwork and Collaboration
- Heavy Lifting
- Product Location
Certification
Food Handler Certificate - March 2020 - March 2023
Timeline
Communications Tutor
Santa Barbara City College
Mar.2024 - Current
Cashier/Grocery Bagger
99 Cent Store
08.2020 - 02.2021
Cashier
Sushi Ai
04.2019 - 11.2019
Associate of Arts - Black Studies
Santa Barbara City College
High School Diploma -
La Cuesta Continuation Scool