Andrea Diaz
Ankeny,IA
Summary
Friendly and enthusiastic hair stylist with a strong ability to quickly learn new tasks and cultivate valuable customer relationships. Representing the establishment with a consistently friendly and professional demeanor, providing clients with a comprehensive range of hair care services. Achieving sales targets is a priority, continuously promoting products through demonstrations and personalized recommendations. Known for a positive and upbeat personality, excelling in interpersonal interactions and possessing an efficient and organized nature. Contributing to team success is important, skilled at completing daily assignments and always willing to take on any task. Adapts quickly to new needs and policies, ensuring seamless transitions in the workplace.
Overview
4
4
years of professional experience
Work History
Hairstylist
Valor&Violet
03.2024 - 12.2024
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Demonstrated thorough knowledge of all salon products and services.
- Developed creative techniques to provide clients with latest hairstyles.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Increased client base with innovative hairstyling techniques and trends.
- Leveraged social media platforms to showcase work and attract broader clientele.
- Collaborated with salon team to organize promotional events, driving increased foot traffic.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Maintained clean and organized work station, complying with health and safety standards.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Mixed pigments and used proper techniques to achieve desired color.
- Determined appropriate hair treatments based on conditions and textures.
- Resolved guest complaints about service or style.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Maintained regular client list and successfully handled walk-in customers.
- Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
Hairstylist
Oliver+James Salon
03.2021 - 03.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Organized sales area and work station to showcase products and boost sales.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Distributed business cards outside of salon to generate new business.
- Maintained clean and organized work station, complying with health and safety standards.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Answered phone calls and emails to schedule client appointments.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Utilized latest techniques in balayage, ombre, highlights and color correction.
- Demonstrated thorough knowledge of all salon products and services.
- Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
Education
Associate - undefined
Aveda Institute
West Des Moines, IA12.2019
Diploma - undefined
Clarke Community High School
Osceola, IA05.2013
Skills
- Service Excellence
- Professional Hair Coloring
- Hair Cutting Expertise
- Prioritization and Scheduling
- Current Fashion Insights
- Maintained Health and Safety Standards
- Professional Salon Treatments
- Meeting Coordination
- Attentive Listening Ability
- Client Engagement
- Skilled in Makeup Techniques
- Marketing Strategy Development
- Color corrections
- Bilingual Communication Skills
- Thoroughness in Task Execution
- Dedicated Work Ethic
Languages
Spanish
Native or Bilingual
Timeline
Hairstylist
Valor&Violet
03.2024 - 12.2024
Hairstylist
Oliver+James Salon
03.2021 - 03.2024
Associate - undefined
Aveda Institute
Diploma - undefined
Clarke Community High School
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