Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Andrea Diaz

Sanford,FL

Summary

Dynamic professional with a proven track record at YouNow, enhancing community engagement and utilizing post-production editing to elevate content quality. Excelled in team collaboration and task prioritization, significantly improving viewer satisfaction. Awarded for exceptional customer service at Wendy's, demonstrating unparalleled problem-solving and interpersonal skills.

Overview

12
12
years of professional experience

Work History

Streamer

YouNow
Sanford, FL
11.2022 - Current
  • Create and manage engaging content for crafts and games, interact with viewers, and manage social media presence.
  • Gathered feedback from viewers regarding the quality of streams and made adjustments accordingly.
  • Adhered to all applicable laws related to broadcasting and copyright protection.
  • Developed and implemented strategies for live streaming content to maximize viewership.
  • Sourced relevant images, graphics, audio files, video clips for use in digital content.
  • Analyzed competitors' digital marketing efforts to gain insights into their success strategies.

Crew Member

Wendy's
Sanford, FL
08.2019 - 02.2020
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Trained new employees on how to use kitchen equipment, prepare menu items and deliver excellent customer service.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Informed customers about daily specials in an engaging manner.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.

Achievement:

Received an award for being respectful and providing excellent customer service.

Dog Sitter

Self Employed Services
Sanford, FL
01.2013 - Current
  • Demonstrated excellent problem-solving skills when faced with unexpected challenges related to pet care.
  • Provided compassionate care to dogs of all breeds, ages, and temperaments.
  • Assisted pet owners in training their dogs using positive reinforcement techniques such as clicker training and reward-based methods.
  • Maintained a clean and safe environment while caring for the animals.
  • Communicated effectively with pet owners regarding their concerns or questions about the care of their animal companions.
  • Kept detailed records of daily activities including feeding times, medications administered, potty breaks taken.
  • Created consistent workflows by assisting with washing, drying and folding duties.

Private Nanny

Private Employers
Sanford, FL
01.2013 - Current
  • Provided direct-care services for children of varying ages.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Prepared nutritious meals, cleaned laundry and sanitized play areas.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Assisted with homework, tutoring and school projects as needed.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.

Education

High School Diploma -

University High School
Orlando, FL
05-2015

Skills

  • Post-Production Editing
  • Audio production
  • Community Engagement
  • Engaging Interface Development
  • Effective Team Collaboration
  • Task Prioritization Skills

Affiliations

When I am not working I always find myself doing something creative wether thats ceramics, painting, baking , or creating detailed nail designs.

Timeline

Streamer

YouNow
11.2022 - Current

Crew Member

Wendy's
08.2019 - 02.2020

Dog Sitter

Self Employed Services
01.2013 - Current

Private Nanny

Private Employers
01.2013 - Current

High School Diploma -

University High School
Andrea Diaz