Andrea Diaz
Bayshore,New York
Summary
I excel in customer service and problem-solving. Known for fostering positive customer engagement and adapting swiftly to new technologies. Detail-oriented and reliable, I consistently contribute to achieving sales targets while maintaining a clean and organized store environment.
Developed valuable skills in collaborative and structured educational settings, aiming to transition into new field. Demonstrates strong abilities in communication and organization, ensuring efficient operations and support. Seeks to leverage these skills in different professional environment for impactful contributions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Operations Associate
Savers
03.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Teacher Assistant
Spanish Immersion Workshop
01.2025 - Current
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Fostered a positive learning environment by modeling enthusiasm, empathy, and respect for all members of the school community.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
- Teach spanish to students while engaging in group discussions and explore concepts through hands-on activities.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Camp Counselor
Great South Bay YMCA
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
Cashier/Stocker
Marshalls
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Medical Laboratory Science
SUNY, Farmingdale
Farmingdale, NY05-2026
High School Diploma -
Brentwood High School
Brentwood, NY06-2022
Skills
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Strong communication and interpersonal skills
- Cleaning and sanitizing
- Multitasking
- Adaptable and flexible
- Excellent communication
- Team cooperation
- Creative thinking
- Positive customer engagement
- Decision-making
- Cash handling
- Detail-oriented
- Goal driven
- Store operations
- Excellent written and communication
- Flexible hours
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Operations Associate
Savers
03.2025 - Current
Teacher Assistant
Spanish Immersion Workshop
01.2025 - Current
Camp Counselor
Great South Bay YMCA
06.2023 - 08.2023
Cashier/Stocker
Marshalls
05.2023 - 08.2023
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Medical Laboratory Science
SUNY, Farmingdale
High School Diploma -
Brentwood High School
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