Summary
Overview
Work History
Education
Skills
ACTIVITIES
Timeline
Generic

Andrea Edusei

New York,USA

Summary

Knowledgeable Coordinating Manager with proven track record in streamlining operations and driving team efficiency. Successfully managed cross-functional projects, enhancing workflow and fostering collaboration among departments. Demonstrated leadership in conflict resolution and process improvement.

Results-driven coordinating professional with expertise in managing operations and streamlining processes. Strong focus on team collaboration, delivering results, and adapting to changing needs. Skilled in project management, resource allocation, and conflict resolution. Reliable and efficient, with keen ability to balance multiple priorities.

Overview

12
12
years of professional experience

Work History

Coordinating Manager-Level B

NYC Health + Hospitals- HARLEM- Executive Admin
08.2024 - Current
  • Serve as the primary point of contact and Coordinating Manager for the Chief Operating Officer (COO), providing high-level administrative support and overseeing strategic operations across departments, including Medical, Anesthesia, Peri-Operative Services, Nursing, and Executive Administration. Demonstrate discretion, initiative, and sound judgment in managing sensitive communications, maintaining the COO’s calendar, handling correspondence, preparing speaking points, and ensuring the smooth execution of executive responsibilities.
    *Provide essential support in the onboarding of new executive team members, facilitating a seamless and professional transition into the organization.
    *Assist in the management of departmental budgets, supporting fiscal accountability and operational alignment.
    *Spearhead coordination of facility-wide projects and initiatives, including:
    *Harlem Space Planning
    *Podiatry/Orthopedic Clinic Enhancements
    *Tasty Picks” – New Cafeteria Initiative
    *Installation of TVs for AmSurg & PACU
    *Command Center Updates
    *Coordinate access and logistics with external vendors and partners (e.g., HSS, Eschen PO) to ensure secure and timely service delivery across the facility.
    *Partner with internal teams to manage space planning efforts, optimizing physical resources and departmental workflow.
    *Facilitate interdepartmental meetings and initiatives aimed at improving operational efficiency in preparation for Joint Commission accreditation.
    *Manage all vendor communications, ensuring timely maintenance and improvements to the physical environment.
    *AIDET Master Trainer, leading initiatives to improve patient satisfaction and service excellence as part of the Patient Satisfaction Committee.
    *Conduct ongoing Joint Commission (TJC) and Compliance Monitoring Committee (CMC) rounds, maintaining high standards of accreditation readiness.
    *Lead and support the execution of special projects, including executive onboarding, department relocations, facility renovations, and coordination of high-profile events.

Assistant Coordinating Manager

NYC Health + Hospitals HARLEM-Respiratory Care
03.2015 - 08.2024
  • Assists the Respiratory Director with meetings, maintaining staff schedules and assignments, and all activities for the Respiratory Department.
  • Keeps the Director informed of all pending matters and appointments.
  • Maintains calendar, appointments, and meetings for the Director of Respiratory Care
  • Responsible for ordering Rental equipment for the Respiratory Department- Vents, BiPaps, Oscillators, Oxygen Concentrators & Oxygen
  • Performs all Requisitioning for the Respiratory Department through PeopleSoft, for the use of Patient care
  • Promoted a culture of continuous improvement by encouraging open communication channels among team members for sharing ideas and best practices.
  • Evaluated employee performance regularly to identify areas of improvement and provide targeted support for professional development opportunities.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Manages operational and office supply procurement to ensure that all materials are ordered and in stock (PeopleSoft) and requests are fulfilled
  • Tracks expenditures for the department
  • Answer and screen telephone calls, take messages and coordinate communication of service requests between Respiratory Therapists and Nursing Units
  • Coordinates communication of service with Institutional aide helping to facilitate the needs of Respiratory equipment within the facility
  • Assists with the creation of daily schedules and assignments for the department
  • Verify licenses and certificates are updated and notify staff of upcoming expiration dates
  • Responsible for accuracy and thoroughness of new hire documentation, ensuring compliance with all hospital, Joint Commission, Federal, State, and regulatory agency guidelines, including all licenses, certificates, ACLS, BCLS, and In-services
  • Register new hires for EPIC.

Assistant Coordinating Manager

NYC Health + Hospitals HARLEM- Nursing
04.2023 - 12.2023
  • Worked closely with CNO as Assistant Coordinating Manager at NYC Health + Hospitals/ HARLEM
  • Maintained calendar, schedule, and meetings, on-site and off-site, updated CNO of all pending matters and appointments, as well as conducted minutes, memos, and agendas for the following:
  • NYSNA- Practice Meetings
  • NYSNA- Staffing Meetings- monthly
  • New York State- Clinical Staffing Meetings- quarterly
  • Baby-Friendly USA meetings- launched 11/21 & 11/22/2023
  • Breast Feeding Readiness meetings- monthly
  • Minutes recorded for Recruitment and Retention meetings
  • Coordinated interviews for new hires & PCAs for various nursing units
  • Developed detailed plans based on broad guidance and direction.
  • B Braun Rollout
  • Conducted Unit Rounds with the CEO
  • Attended various impromptu meetings
  • Uploaded SPC, BCMA, and Blood Transfusions to a Nursing shared drive
  • Braden scores were given to me by Nursing Leadership and loaded into the Nursing shared drive
  • Attended 10 am Nursing Safety Pulse check meetings
  • Attended 11 am Harlem Leadership Safety huddle
  • Organized spreadsheets to document Monthly Staffing meetings per unit
  • Updated and informed CNO of monthly Protest of Assignments
  • Organized Town hall meeting with Nursing & Hospital Police.
  • Managed cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
  • Developed robust reporting systems that provided real-time insights into project statuses, supporting data-driven decision-making processes.

Administrative Assistant

The Genard Group, Respiratory Department @NYC Health+Hospitals/HARLEM
01.2013 - 01.2015
  • Answered multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promotes a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported executive staff through scheduling meetings, coordinating staff schedules and assignments, and preparing crucial documents.

Education

Some College - Liberal Arts and Business Administration

Borough of Manhattan Community College of the City University of New York
New York, NY

Skills

  • Excellent Team Player, Collaborator and Motivator
  • Proficient with Microsoft Office; Outlook, GroupWise, Visio, Requisition/Supply ordering with GHX, PeopleSoft & EPIC
  • Maintain calendars, scheduling of meetings and delegating tasks to other members of my team
  • Scheduling/ Timesheet System: WFX, Med-Access, WAND, Paycom and Right Sourcing
  • Meeting facilitation via WebEx
  • Staff Management
  • Extremely Professional and Courteous
  • Great Customer Service

ACTIVITIES

GirlTREK, First Corinthian Baptist Church Member, Sewing, Fashion

Timeline

Coordinating Manager-Level B

NYC Health + Hospitals- HARLEM- Executive Admin
08.2024 - Current

Assistant Coordinating Manager

NYC Health + Hospitals HARLEM- Nursing
04.2023 - 12.2023

Assistant Coordinating Manager

NYC Health + Hospitals HARLEM-Respiratory Care
03.2015 - 08.2024

Administrative Assistant

The Genard Group, Respiratory Department @NYC Health+Hospitals/HARLEM
01.2013 - 01.2015

Some College - Liberal Arts and Business Administration

Borough of Manhattan Community College of the City University of New York

Similar Profiles

CREATE PROFILE
Andrea Edusei