Andrea Edwards
Russellville,AR
Summary
Personable candidate committed to helping clients meet financial goals. Extensive experience developing and implementing investment strategies tailored to clients' individual needs and objectives. Passionate about providing sound financial advice and helping clients reach financial goals.
Overview
6
6
years of professional experience
Work History
Financial Relationship Consultant
Regions Bank
04.2022 - Current
- Increased client satisfaction by providing personalized financial advice and investment recommendations.
- Streamlined banking processes for improved efficiency and customer experience.
- Conducted thorough due diligence on prospective clients, ensuring compliance with regulatory requirements.
- Enhanced client retention rates by addressing concerns promptly and providing excellent customer service.
- Maintained up-to-date knowledge of market trends, enabling informed decision-making when advising clients on investment opportunities.
Front End Team Lead
Walmart
10.2020 - 04.2022
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in 30 checkout stations to verify adequate cash supply.
- Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.
Customer Service Manager
Walmart
01.2020 - 10.2020
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Department Manager
Walmart
06.2018 - 01.2020
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Education
No Degree - Computer And Information Sciences
Arkansas Tech University
Russellville, AR01.2014
High School Diploma -
Jacksonville High School
Jacksonville, AR05.2010
Skills
- Cash Flow Management
- Credit analysis
- Loan Origination
- Retirement planning
- Team Leadership
- Verbal and written communication
- Time Management
- Complex Problem-Solving
- Staff Training and Development
Timeline
Financial Relationship Consultant
Regions Bank
04.2022 - Current
Front End Team Lead
Walmart
10.2020 - 04.2022
Customer Service Manager
Walmart
01.2020 - 10.2020
Department Manager
Walmart
06.2018 - 01.2020
No Degree - Computer And Information Sciences
Arkansas Tech University
High School Diploma -
Jacksonville High School
Similar Profiles
SHANTIARA YARNSHANTIARA YARN
Product Support Specialist at Regions BankProduct Support Specialist at Regions Bank
Cierra Kable HolmesCierra Kable Holmes
Relationship Banker at Regions BankRelationship Banker at Regions Bank
Kamilah BunchKamilah Bunch
Teller at Regions BankTeller at Regions Bank