Andrea Encinia
Katy,TX
Summary
Detail-focused Assistant brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Firewatch/Labor
OBR COOLING TOWERS
Corpus Christi, TX
10.2019 - 04.2024
- Obtained readings from the tower prior to entering confined spaces, ensuring permits, lockout sheets, emergency plans, and previous night's readings were on hand. Maintained documentation of all individuals entering and exiting the confined space with their respective initials.
- Demonstrated best safety practices working at heights and lifting various objects.
- Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
- Worked with team members to ensure efficient workflow throughout the day.
- Performed regular checks of equipment for proper operation and safety compliance.
- Followed all safety procedures when handling hazardous materials in the laboratory setting.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Maintained clean, safe working environment by removing debris from job site prior to shift completion.
- Understood and followed oral and written directions.
Firewatch-helper
TX
Corpus Christi, TX
10.2018 - 08.2019
- Escort personnel during gas meter fire watch while welding and fitting operations were in progress, ensuring compliance with safety regulations and preventing any incidents from occurring. Assisted in the setup of water hoses and ensured that all necessary precautions were taken to minimize risks.
- Monitored fire alarms and emergency warning systems to detect any irregularities or malfunctions.
- Responded quickly and effectively to emergency situations, including fires, hazardous material spills, security breaches, medical emergencies.
- Ensured that all safety procedures were followed by staff members at all times.
- Maintained records of all incidents, including reports of damage and repair needs.
- Communicated with other departments regarding safety concerns and issues related to fire prevention measures.
Front Desk Receptionist
Surfside Condominiums
Corpus Christi, TX
03.2017 - 12.2017
- Performed daily deposit tasks while administering cash handling responsibilities
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Explained policies and procedures to visitors.
Caregiver
Corpus Christi State Supported Living Center
Corpus Christi, TX
10.2016 - 01.2017
- Assisted individuals in achieving independence by providing transportation to classes and ensuring their hygienic needs were met
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
Waitress/Cashier
Buffalo Wings & Rings
Corpus Christi, TX
12.2015 - 08.2016
- Provided exceptional customer service by welcoming patrons warmly while managing food and drink service meticulously - ensured cleanliness of lobby area.
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
Teacher
Appletree Learning Center and Academy, Inc
Corpus Christi, TX
12.2014 - 10.2015
- Administered feeding and changing tasks for infants between the ages of 1 month to 18 months whilst reading to them
- Taught children aged 18 months to 5 years essential skills, including letters, numbers, colors, and animals.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Prepared weekly newsletters for parents outlining upcoming assignments or events at school.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
sales representative cricket
Corpus Christi
Corpus Christi, TX
12.2013 - 12.2014
- Provided excellent customer service, facilitated payment processing, and demonstrated effective sales techniques in a fast-paced retail environment.
- Provided technical support for customers using the company's products or services.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Negotiated pricing contracts with customers to maximize profits.
- Maintained accurate records of all sales and prospecting activities.
House Keeper
holiday inn
Corpus Christi, TX
02.2013 - 07.2013
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Provided information about hotel services upon request from guests.
- Used cleaning chemicals following proper guidelines.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Disinfected telephones, light switches and other frequently touched objects.
- Ensured that all health standards were met during cleaning operations.
Cashier
Wing Stop
Corpus Christi, TX
02.2010 - 07.2011
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Delivered food orders promptly and accurately to guests tables.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Education
High school diploma -
Mary Carroll High School
Corpus Christi, TX01.2012
Skills
- Documentation And Reporting
- Hazardous Materials Handling
- Fire Extinguisher Use
- Fire safety training
- Scheduling
- Data Entry
- Filing
- Office Administration
- Microsoft PowerPoint
- Strong Problem Solver
- Multi-line phone proficiency
- Highly organized
- Customer Service
- Excel spreadsheets
- Multi-Task Management
- Computer Skills
- Job Site Cleanup
- Material Handling
- Construction knowledge
Personal Information
Relocation: Anywhere
Certification
- TX Driver's License
- OSHA 30 Certified
Timeline
Firewatch/Labor
OBR COOLING TOWERS
10.2019 - 04.2024
Firewatch-helper
TX
10.2018 - 08.2019
Front Desk Receptionist
Surfside Condominiums
03.2017 - 12.2017
Caregiver
Corpus Christi State Supported Living Center
10.2016 - 01.2017
Waitress/Cashier
Buffalo Wings & Rings
12.2015 - 08.2016
Teacher
Appletree Learning Center and Academy, Inc
12.2014 - 10.2015
sales representative cricket
Corpus Christi
12.2013 - 12.2014
House Keeper
holiday inn
02.2013 - 07.2013
Cashier
Wing Stop
02.2010 - 07.2011
- TX Driver's License
- OSHA 30 Certified
High school diploma -
Mary Carroll High School
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