Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Andrea Enciso

Linden,NJ

Summary

Diligent Manager of housekeeping with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2026
2026
years of professional experience

Work History

General Manager of Housekeeping

Sonesta Hotels
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Collaborated with stakeholders to align goals and ensure project success across departments.
  • Delivered consistently high-quality work under tight deadlines, earning recognition as a reliable team player committed to client satisfaction.

General Manager of Housekeeping

Sonesta ES Suites
07.2024 - Current
  • Learned operational procedures and safety protocols to support team efficiency.
  • Assisted in managing daily operations by coordinating schedules and resources effectively.
  • Supported team members in task execution, ensuring adherence to quality standards.
  • Developed familiarity with inventory management systems to streamline stock processes.
  • Adapted quickly to dynamic work environments, enhancing overall productivity.
  • Collaborated with departments to improve communication and workflow efficiency.
  • Researched industry best practices for operational improvements and process enhancements.
  • Contributed to team meetings by sharing insights on workflow challenges and solutions.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

General Manager of Housekeeping

Best Western Hotel
01.2019 - 05.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Collaborated with stakeholders to align goals and ensure project success across departments.
  • Delivered consistently high-quality work under tight deadlines, earning recognition as a reliable team player committed to client satisfaction.

General Manager of Housekeeping

Best Western Hotel
01.2019 - 05.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Collaborated with stakeholders to align goals and ensure project success across departments.
  • Delivered consistently high-quality work under tight deadlines, earning recognition as a reliable team player committed to client satisfaction.

General Manager of Housekeeping

Best Western Hotel
01.2019 - 05.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Enhanced team collaboration and communication by introducing new project management tool, leading to more efficient project completions.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Mentored junior staff, fostering professional growth and enhancing team performance.
  • Collaborated with stakeholders to align goals and ensure project success across departments.
  • Delivered consistently high-quality work under tight deadlines, earning recognition as a reliable team player committed to client satisfaction.

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Verbal and written communication
  • Motivation
  • Strategic planning
  • Employee development
  • Staffing
  • Recruitment
  • Interpersonal skills

Languages

Spanish
Native or Bilingual

Timeline

General Manager of Housekeeping

Sonesta ES Suites
07.2024 - Current

General Manager of Housekeeping

Best Western Hotel
01.2019 - 05.2024

General Manager of Housekeeping

Best Western Hotel
01.2019 - 05.2024

General Manager of Housekeeping

Best Western Hotel
01.2019 - 05.2024

General Manager of Housekeeping

Sonesta Hotels

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Andrea Enciso