Andrea Engler
Donahue,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Department of Defense - DEVCOM CBC
Rock Island, IL
07.2024 - Current
- Executed pre and post-contract award functions to ensure compliance with established protocols.
- Conducted Quality Assurance operations supporting Command Material Fieldings at CONUS and OCONUS locations.
- Served as Quality Assurance Specialist for chemical defensive equipment, ensuring adherence to specifications.
- Delivered technical assistance to Program Managers, Contractors, and Government entities for operational efficiency.
QASAS - QA Specialist (Ammunition Surveillance)
Department of Defense
Crane, IN
04.2022 - 07.2024
- Performed multifunctional duties to ensure the Army's ammunition stockpile is ready, reliable, and lethal by developing, managing, and executing munitions surveillance programs and techniques.
- Conducted inspections, tests, and studies to assess and evaluate the serviceability and/or deterioration of munitions.
- Identified defects, and recommended corrective action.
- Inspected and monitored ammunition and explosives operations for regulatory compliance, and developed procedures and applied controls to ensure munitions storage and issue operations complied with explosives safety regulations.
- Read, interpreted, and applied ammunition and explosives technical data such as blueprints, engineering drawings, product specifications, and/or technical manuals.
- Evaluated and developed policies and procedures for work instruction manuals.
- Prepared and presented reports and briefings of ammunition surveillance assurance information using a variety of written formats and techniques to various organizational levels.
- Assisted in conducting meetings, briefings, and training sessions to express ammunition, explosives, and/or safety issues or concepts in a clear, concise, and convincing manner.
- Provided technical assistance, guidance, and training to peers and new QASAS.
Army Fellow - QASAS
Department Of Defense - Defense Ammunition Center
McAlester, OK
04.2021 - 04.2022
- Attended courses to gain knowledge and expertise in quality assurance and logistics functions related to the inspection, testing, and classification of ammunition and explosives; functions that affect explosives safety during handling, storage, transportation, maintenance, use, and disposal of ammunition and explosives; core functions of inspecting and determining the reliability of the Army’s munitions stockpile; inspecting and monitoring ammunition and explosives operations for compliance with regulatory explosives safety requirements; and protecting the public and the Army’s warfighting assets from unnecessary exposures to explosives hazards.
Human Resources Assistant
Department of Defense - US Army CHRA
Rock Island, IL
05.2020 - 04.2021
- Performed a range of administrative personnel tasks, and provided excellent customer service to process overseas entitlements for Department of the Army civilian employees.
- Utilized effective and efficient time management during the review and input of personnel data code into automated systems for processing.
- Applied effective problem-solving assistance during the investigation and reconciling of routine personnel data discrepancies.
- Assisted with reviewing personnel documents for accuracy prior to uploading them into automated personnel systems.
- Participated in periodic audits of personnel actions, data entry, or human resources operations.
- Analyzed errors and trends, and assisted in identifying needed resolutions.
- Utilized effective and efficient verbal and written communication during the performance of daily duties.
Marketing and Development Supervisor
Friendly House of Davenport Iowa
Davenport, IA
06.2013 - 05.2020
- Developed and implemented a comprehensive marketing and public relations plan, including coordination of public relations events, with strong organizational skills, and maintaining contact with the media.
- Developed and updated agency brochures, flyers, and newsletters.
- Maintained and updated the agency's website and social media sites.
- Coordinated and executed the agency's annual appeal drive.
- Coordinated the agency's annual fundraiser and other monthly smaller fundraisers, including planning, programming, budgets, and personnel/volunteers.
- Coordinated, executed, and managed grants and grant reports.
- Worked directly with all departments to promote programs and services.
- Prepared and presented budget, management reports, and briefings to peers, supervisors, and board members.
Youth Services Supervisor
Friendly House of Davenport Iowa
Davenport, IA
06.2006 - 06.2013
- Supervised, coordinated, planned, performed record-keeping, implemented, and evaluated all aspects of our youth programs.
- Ensured programs met all requirements for participation in state, federal and quality initiatives.
- Prepared, collected, and performed quality control and assurance for the accuracy of daily, weekly, monthly, and quarterly statistics, attendance, and outcome measurements.
- Performed all hiring, supervising and evaluation of direct service program staff.
Youth and Family Specialist
Friendly House of Davenport Iowa
Davenport, IA
05.2004 - 06.2006
- Lead staff in K-5 (Kindergarten through 5th grade) programs, such as afterschool, summer daycare, and PLUS days.
- Developed and implemented curriculum for all K-5 programs. I served as an assistant teacher in preschool classes.
- I served as an assistant teacher in preschool classes.
- Coordinated and executed the food pantry mission and assisted with family time events throughout the agency.
Education
Bachelor of Arts - Leisure Services: Programming Administration
University of Northern Iowa
Cedar Falls, IA05-2002
Skills
- Excellent customer service skills
- Excellent time management skills
- Effective verbal and written communication skills
- Effective problem-solving skills
- Strong organizational skills
- Quick learner and high adaptability
- Self-motivated
- Microsoft Office Suite
Affiliations
- Assistant Coach for varsity girls basketball and softball
Certification
- ISO 9001:2015 Lead Auditor
- ISO 9001:2015 Internal Auditor
References
References available upon request.
Timeline
Quality Assurance Specialist
Department of Defense - DEVCOM CBC
07.2024 - Current
QASAS - QA Specialist (Ammunition Surveillance)
Department of Defense
04.2022 - 07.2024
Army Fellow - QASAS
Department Of Defense - Defense Ammunition Center
04.2021 - 04.2022
Human Resources Assistant
Department of Defense - US Army CHRA
05.2020 - 04.2021
Marketing and Development Supervisor
Friendly House of Davenport Iowa
06.2013 - 05.2020
Youth Services Supervisor
Friendly House of Davenport Iowa
06.2006 - 06.2013
Youth and Family Specialist
Friendly House of Davenport Iowa
05.2004 - 06.2006
Bachelor of Arts - Leisure Services: Programming Administration
University of Northern Iowa
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