Andrea Enstrom

Adept in customer service and software proficiency, I excelled at The Medical College of Wisconsin by spearheading a training program that elevated team performance above the average. My leadership and collaborative skills ensured effective scheduling and quality control, showcasing my ability to enhance operational efficiency and team capability.

Since my start at The Medical College of Wisconsin I have enthusiastically completed all required training. Additionally, I have made use of the extensive training materials as well as booster classes offered by  management. All these resources have afforded me a higher level of confidence in my current role and have made my customer service and registration Quality Assurance scores positively increase.

Not listed due to space constraints, I have a rich employment history in the service industry; I have worked at several restaurants and retail spaces which has afforded me the opportunity to hone my customer service skills. Additionally, I have completed some college courses at UW-Whitewater. During my time there I studied business management. Although I did not acquire a degree, the information I obtained  helped me throughout my career.