Hi, I’m
Andrea Espinoza
McAllen,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
years of professional experience
Work History
Private ResidenceMission, TX
Nanny/Personal Assistant
08.2016 - 06.2020
Job overview
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Provided safe transportation to and from activities and events.
- Regulated children's schedules to balance rest, learning and play.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Assisted children with completing homework and special assignments to improve academic performance.
City of HidalgoHidalgo, TX
Lifeguard
06.2016 - 08.2019
Job overview
- Watched over swimmers to respond quickly to distress situations.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Identified emergency situations or potential drownings and entered water for lifesaving measures.
- Cleaned, brushed and vacuumed pool to keep clean.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.
HEB StoreMcAllen, TX
Customer Service Assistant
08.2017 - 03.2018
Job overview
- Collaborated closely with colleagues to meet customer needs.
- Consulted with customers regarding needs and addressed concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Participated in training and other learning opportunities to expand knowledge of company and position.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Buddy V'sMcAllen, TX
Hostess
09.2018 - 03.2019
Job overview
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
The Torres Group Real EstateMcAllen, TX
Transaction Coordinator
08.2020 - 08.2021
Job overview
- Processed real estate transactions from start to finish, smoothly communicated between clients, sales staff and title companies and drove on-time, smooth and stress-free closings.
- Delivered enthusiastic, efficient and multi-faceted administrative and computer support, particularly through production and underwriting processes.
- Cultivated congenial relationships with clients and other parties in transactions with ultimate focus on customer satisfaction and business growth.
Berit Custom HomesMission, TX
Office Manager
09.2021 - 03.2022
Job overview
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Private ClientEdinburg, TX
Dog Sitter
06.2023 - 06.2023
Job overview
- Cared for pets during owners' absences.
- Fed animals twice daily and refilled water dish.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Provided seamless communication to inform pet owners of visits and pet status.
Education
South Texas CollegeMcallen, TX
Associate of Arts from Interdisciplinary Studies
05.2017
Skills
- Meal and Snack Preparation
- Professional Babysitter
- People-Oriented
- Housekeeping
- Valid Driver's License
- Dependable
- Reliable Transportation
- Friendly
- Basic Clerical knowledge
- Bilingual in spanish
- Child Supervision
Languages
English
Full Professional
Spanish
Professional
Timeline
Dog Sitter
Private Client
06.2023 - 06.2023
Office Manager
Berit Custom Homes
09.2021 - 03.2022
Transaction Coordinator
The Torres Group Real Estate
08.2020 - 08.2021
Hostess
Buddy V's
09.2018 - 03.2019
Customer Service Assistant
HEB Store
08.2017 - 03.2018
Nanny/Personal Assistant
Private Residence
08.2016 - 06.2020
Lifeguard
City of Hidalgo
06.2016 - 08.2019
South Texas College
Associate of Arts from Interdisciplinary Studies