Andrea Espinoza
Garden Grove,CA
Summary
Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable and transformational leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
Overview
14
14
years of professional experience
Work History
Event Planner Assistant
M&J Kreations Party Planning
02.2011 - 08.2018
- Assist in a party event planning; making and assembling wedding/party invitations, party favors and event decorating
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
- Conducted market research to learn of current trends and to perform sales activities accordingly
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
Cashier/Customer Service
Forever 21
11.2013 - 01.2014
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Conducted market research to learn of current trends and to perform sales activities accordingly
- Maintained records of purchases and other sales transactions such as returns and refunds
Receptionist
Gonzo's Basic Solutions
08.2012 - 04.2013
- Managed the receptionist area including greeting visitors, and responding to telephone and in person requests for information
- Developing spreadsheets faxed reports and scanned documents
- Created weekly and monthly reports; received and distributed mail and faxes in a timely manner
- Maintained front desk and receptionist area in a neat and organized fashion
Manager/ Inventory Manager
Medical Marijuana
03.2016 - Current
- Discussed defective goods or services with vendors to determine source of trouble and implement corrective actions
- Discussed product or service price, availability and delivery schedules with vendors
- Analyzed sales figures and reported on them
- Developed plans for acquiring new customers and clients through a variety of techniques, including business marketing visits, cold calling and direct sales
Education
Hare Marie High School -
Hare Marie High School
Paul Mitchell The School of Beauty -
Paul Mitchell The School of Beauty
Skills
- Attention to detail
- Client and vendor relations
- Communications
- Customer service
- Dependable
- Detail oriented
- Documentation and reporting
- Excellent communication abilities
- Housekeeping and maintenance
- Inventory management
- Multi-tasking and negotiation
- Organizational Skills
- Outstanding people skills
- Problem-solving abilities
- Project management
References
Available upon request
Timeline
Manager/ Inventory Manager
Medical Marijuana
03.2016 - Current
Cashier/Customer Service
Forever 21
11.2013 - 01.2014
Receptionist
Gonzo's Basic Solutions
08.2012 - 04.2013
Event Planner Assistant
M&J Kreations Party Planning
02.2011 - 08.2018
Hare Marie High School -
Hare Marie High School
Paul Mitchell The School of Beauty -
Paul Mitchell The School of Beauty