Andrea Febres

Work History

Andreafebresclothing

10.2019 - Current

In charge of developing brand based off market research to reach predetermined audience using Google Analytics
Creator of the Shopify website
Manage social media to build network of followers on Instagram and any other social media
Create designs focused on the brand’s philosophy and customer’s needs
Manage design process from conception through to final styling
Conduct market research to identify trends, fabrics & techniques, and seeking design inspiration
Collaborate with team to select seasonal themes, make edits to line, and create new concepts.

Vida and Health DaySpa

09.2017 - Current

Responsible for establishing the communication strategy to the digital channels to guarantee consistency sales conversion, and loyalty of the consultant
Own the content optimization process to increase traffic to the company’s digital platforms, and gain ranking to the strategic digital assets of the consultant in the funnel
Design the content strategy in the channel to generate consumer pull and create brand equity from the consultants
Design the communication to the channel based on the content of the teams that lead the experiences throughout the journey
Launched company’s first social media presence and built awareness by creating/sharing engaging content and building a sense of community
Responsible to shot videos, saving thousands of dollars per year, while still creating high-end content and videos
Develop Facebook ads and create social media campaigns, events and promotions
Identify trends and developments that might influence PR strategies
Update and maintain company website up to date, plan, manage and optimize SEM, SEO
Optimized website exposure by analyzing search engine patterns to direct online placement of keywords or other content.
Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.

Vida And Health Dayspa

11.2017 - 10.2021

Coordinate appointments and meetings and managing staff calendars and schedules
Supervise, mentor, train, recruit and coach office staff and delegate assignments to ensure maximum productivity
Purchase office supplies and equipment and maintain proper stock levels
Manage operations budget and fulfill monthly margin goals
Create promotional and public relations campaigns
Ensure Customer Satisfaction and handled large volume of customers check in/ check out
Maintained Outlook Calendar up to date
Maintain product’s inventory
Plan monthly sales goals for each employee
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Completed data entry tasks with accuracy and efficiency.
Compiled data and reviewed information for accuracy prior to input.
Kept optimal quality levels to prevent critical errors and support team performance targets.

Dresser Rand

06.2012 - 08.2013

Checked accuracy of orders and issued invoices, maintained sales records, and compiled monthly sales reports
Verified orders, including customers' personal information and payment details
Responsible to ensure contract compliance in accordance with commissions agreements
Calculated commission for each agent and matched purchase orders to revenue invoices
Calculated commissions accruals and maintained commission spreadsheets for each agent
Collaborated with marketing department personnel to optimize strategic initiatives.
Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.

Ambulance Management Group

01.2009 - 05.2012

Data Entry
Scanned through information to identify pertinent information
Corrected errors and organized the information in a manner that will optimize swift and accurate capturing
Maintained accurate data entry of patient information, including medical insurance and payment (i.e., Medicare/Medicaid & private insurance)
Followed up on submitted claims and resubmission of claims, if necessary
Prepared monthly billing reports to keep accurate records of payments
Prepared documentation and responses for client inquiries
Compiled data and reviewed information for accuracy prior to input.
Compiled monthly budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
Documents completed work in appropriate logbooks.
Produced monthly reports using advanced Excel spreadsheet functions.
Monitored database updates and verified for correctness.
Executed data verification to detect errors.
Added documents to file records and created new records to support filing needs.

Tab’s Furniture

01.2005 - 12.2007

Maintained supplies inventory; anticipate needed supplies; placed and expedited orders for supplies; and verified receipt of supplies
Performed clerical duties: photocopying, faxing, mail distribution and filing
Responsible to answers inquiries from guests and resolved problems and complaints in an efficient manner while demonstrating urgency
Handled large volume of customer check in/ check out
Assisted customer complaints in issues related to exchange and returns
Maintained cash draw, disbursement sheets and credit card authorizations
Assisted and verify issues related with data entry into the store inventory system
Compiled data and reviewed information for accuracy prior to input.
Completed data entry tasks with accuracy and efficiency.
Managed workflow scheduling, data entry and accuracy verification for large data projects.
Reviewed and updated client correspondence files and database information to maintain accurate records.
Scanned documents and saved in database to keep records of essential organizational information.