Andrea Flewellen

I was responsible for everyday operations, scheduling jobs, contract billing, proposals and reading plans, Accounts Receivable, Accounts Payable, Handling new contracts, Insurance requirements - Yearly Insurance audits for each policy. Handled all personal matters for the owner. Handles certified payroll for all municipalities required. I am a Notary, handling all release of liens and any documents needed for compliance.

• Managed vendor relationships, negotiating contracts to optimize service quality and cost-effectiveness.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Streamlined office operations, enhancing workflow efficiency and reducing operational delays.
• Coordinated scheduling and managed calendars for executives, ensuring optimal time management.
• Oversaw inventory management systems, ensuring accurate tracking of office supplies and resources.
• Developed and implemented office policies, improving compliance and operational consistency.
• Facilitated training programs for new hires, promoting skill development and performance improvement.

• Mixing and Baking of ingredients according to baking time, recipes, and temperature.
• Daily operation and maintenance of bakery equipment.
• Doing daily tasks and handling correspondence for owners and management.
• Reviewing employee’s schedules and setting weekly work itinerary.
• Helping employees with benefit elections and correspondence with benefit companies.
• Advising management of employee’s time off and daily work schedules.
• Providing customer service with efficiency and accuracy.
• Maintaining workflow daily for optimal production.

• Handling correspondence with customers through emails and phone calls.
• Dispatching employees to work locations based on time, efficiency, and urgency of the job.
• Review timecards and making the necessary corrections for employee’s hours worked.
• Entering in time off and vacation time for employees.
• Assisting management in corresponding with employees during the hiring process.
• Setting up and hosting company marketing events.
• Managing permit processes and making sure all codes are up and ready for inspection.
• Handling billing for customers.
• Making deposits and withdraws from banking.
• Entering and submitting work orders.

• Gaining new clientele and training them on workouts and equipment operation.
• Safely handling equipment operation and maintenance.
• Answering customers phone and email correspondence daily.
• Setting up and maintaining appointments.
• Setting up and hosting training events for the facility.
• Maintaining employees’ daily workflow and schedule.