Andrea Flores
561 Lance Drive Barstow,CA
Summary
Desire to take on a new challenge. Strong worth ethic, adaptability and working effectively. Resourceful and strong organizational skills. Experienced in working in customer service and general office settings. Dedicated to conforming with internal policies and standards. Able to work under pressure and adapt to challenges to best enhance the agency. Committed to serving the community in any needed capacity.
Overview
35
35
years of professional experience
Work History
Elected City Clerk
City of Barstow
Barstow, CA
12.2020 - Current
- Attend City Council meetings to record actions taken by the council members.
- Assist in preparing minutes for council approval.
- Provide administrative support to the City Clerk Services Manager, when or if needed.
- Proofread letters, reports, and other documents prior to submission, when needed.
- Review ordinances, resolutions and proclamations to be executed and recorded before signed and sealed.
- Respond to questions and inquiries from citizens.
- Research best practices and variety of topics used by other cities when making policy decisions to support the agency and City Clerk's office.
Bookkeeper
Stewart's Business and Tax Service
Barstow, CA
12.1992 - Current
- Perform basic accounting, payroll and bookkeeping services to manage business operations.
- Submitted payroll tax payments electronically and processed and submitted year-end tax forms, payroll tax returns, workers' comp forms and audits.
- Answered client inquiries over the phone and via email and responded to letters from IRS, state and other tax agencies.
- Wrote training materials, including guides and handouts.
Tax Preparer
Stewart's Business and Tax Service
Barstow, CA
12.1992 - Current
- Prepared and reviewed tax returns for individuals and corporations. Minimum of 700 processed returns.
- Research federal, state, and local laws to ensure compliance with regulations and stay up to date with changes.
- Ensured that all applicable deadlines were met when submitting documents.
- Assisted customers with any questions they may have about their filing as well as any notices received.
Third Key Holder
Toys Unlimited
Barstow, CA
06.1989 - 12.1992
- Performed daily opening and closing procedures of the store.
- Assisted customers with product selection, payment processing, returns, and exchanges.
- Trained new employees on company policies, procedures, and assisted in general housekeeping to maintain store image.
- Managed employee schedules according to staffing needs while ensuring labor costs remained within budget.
Education
Tax Preparer
H&R Block Tax School
Victorville, CA01.1997
Business
Barstow Community College
Barstow, CACA Professional Municipal Clerk Certificate
UC Riverside
Riverside, CACA Municiple Clerk Institute
California State University - San Marcos
San Marcos, CA02-2024
Skills
- Customer Service Relations
- Administrative Support
- Resourceful
- Reliable
- Multitasker
- Public Service
References
References available upon request.
Timeline
Elected City Clerk
City of Barstow
12.2020 - Current
Bookkeeper
Stewart's Business and Tax Service
12.1992 - Current
Tax Preparer
Stewart's Business and Tax Service
12.1992 - Current
Third Key Holder
Toys Unlimited
06.1989 - 12.1992
Tax Preparer
H&R Block Tax School
Business
Barstow Community College
CA Professional Municipal Clerk Certificate
UC Riverside
CA Municiple Clerk Institute
California State University - San Marcos
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