Open To Work
ANDREA FLORES
Miami,FL
Work Preference
Summary
Hospitality professional with three years of experience in restaurant service and guest relations. Communicates effectively with diverse guests while maintaining composure in high-pressure environments. Skilled in preparing executive meeting summaries and utilizing Microsoft Office and digital systems. Fluent in English, Spanish, and Portuguese, capable of delivering personalized service in business settings.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Assistant Translator
Ren Sea Food
Remote , FL
01.2026 - Current
- Translated professional documents and communications across multiple languages.
- Reviewed written content for accuracy and clarity, ensuring high standards of grammar and presentation quality.
- Crafted executive summaries and organized materials to enhance clarity and focus of business meetings.
- Utilized Microsoft Office and digital platforms to create and manage company documents, streamlining information access.
- Managed assignments independently, consistently meeting deadlines while ensuring confidentiality.
Server
Amalfi Italian Restaurant
Orlando, FL
01.2026 - 06.2026
- Prioritized guest satisfaction while managing multiple responsibilities during peak hours.
- Provided attentive, professional service in Italian dining setting, enhancing guest satisfaction.
- Welcomed guests and addressed requests to enhance dining experience.
- Tailored service approach to accommodate diverse customer backgrounds, improving overall dining experience.
- Coordinated with kitchen and front-of-house teams to streamline operations and maintain service quality.
Server Manager
Mejana Grill
Orlando, Florida
07.2025 - 12.2025
- Supervised daily front-of-house operations, ensuring efficient support for servers during peak shifts.
- Prioritized guest satisfaction by effectively managing multiple table requests and resolving service issues.
- Coordinated with kitchen staff to ensure order accuracy and timely service delivery.
- Trained team members on customer service excellence and restaurant procedures.
- Resolved guest concerns calmly, contributing to an enhanced dining experience.
- Maintained an organized, welcoming, and efficient restaurant environment.
- Utilized multilingual communication skills to assist a diverse clientele.
Team Member
KFC
Orlando, Florida
06.2023 - 11.2023
- Managed over 50 orders per shift in high-volume environment, supporting seamless operations.
- Maintained composure during rush periods while prioritizing speed and customer satisfaction.
- Provided accurate, friendly service at front counter and drive-thru, ensuring customer satisfaction.
- Adhered to food-safety cleanliness and company service standards.
- Worked with coworkers to resolve issues, improving team collaboration and operational efficiency.
Education
Associate of Arts - Political Science And Government
Valencia College
Orlando, FL05-2027
High School Diploma -
TIMBER CREEK HIGH SCHOOL
Orlando, FL05-2025
Skills
- Translation skills
- Translation processes
- Multilingual communication
- Multilingual proficiency
- Business communication
- Executive documentation
- Microsoft Office proficiency
- Digital systems and technology
- Guest relations and customer care
- Service prioritization
- Conflict resolution
- Cross-cultural communication
- Time management
- Team collaboration
- Working under pressure
- Attention to detail
- POS systems and cash handling
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Full Professional
Italian
Limited
Certification
- Microsoft Office Certification — CCA,2022
- Florida Real Estate Sales Associate 63-Hour Pre-Licensing Course — Gold Coast, 2025
- Proficient in Word, Excel, PowerPoint, Outlook, POS systems, and advanced digital platforms
Timeline
Assistant Translator
Ren Sea Food
01.2026 - Current
Server
Amalfi Italian Restaurant
01.2026 - 06.2026
Server Manager
Mejana Grill
07.2025 - 12.2025
Team Member
KFC
06.2023 - 11.2023
Associate of Arts - Political Science And Government
Valencia College
High School Diploma -
TIMBER CREEK HIGH SCHOOL