Andrea Folse
Raceland,LA
Summary
Dynamic office manager with a proven track record at Matherne Chiropractic Family Wellness Center, excelling in customer service and organizational skills. Adept at maintaining confidentiality and managing financial records, I thrive in fast-paced environments, ensuring seamless operations and a positive client experience. Strong multitasking abilities and effective communication drive my success.
Overview
15
15
years of professional experience
Work History
Office Manager
Matherne Chiropractic Family Wellness Center
Matthews, La
02.2020 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Receptionist
Cardiovascular Institute of the South
Thibodaux, La
02.2015 - 02.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Teller
JP Morgan Chase
Lockport, La
03.2013 - 02.2015
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Waitress/Restaurant Hostess
Wow Cafe and Wingery
Houma, La
02.2010 - 03.2013
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Central Lafourche High School
Raceland, LA05.2011
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Scheduling and calendar management
- Human resources
- Staff hiring
Timeline
Office Manager
Matherne Chiropractic Family Wellness Center
02.2020 - Current
Receptionist
Cardiovascular Institute of the South
02.2015 - 02.2019
Teller
JP Morgan Chase
03.2013 - 02.2015
Waitress/Restaurant Hostess
Wow Cafe and Wingery
02.2010 - 03.2013
High School Diploma -
Central Lafourche High School