Andrea Frye
Lancaster,CA
Summary
Current graduate student at the University of Arizona Global Campus pursuing a master’s degree in Health Informatics and Analytics with five years of experience in at-home care. An exceptionally empathetic and dedicated provider with a strong record of child health care service. Adept at handling various client issues and problems with kindness and professionalism, seeking opportunities in the education industry. A reliable employee with a history in online teaching and currently a teacher’s assistant at a school district. Strong presenter, communicator, and problem solver working effectively and productively with diverse clients, students, and individual needs. Precise Background Investigator with complete understanding of principles, techniques, and procedures of background investigations. Skillful collecting, compiling and analyzing facts and resolve problems. Excellent oral and written communication skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
INSTRUCTIONAL ASSISTANT II
Westside Union School District
Palmdale, CA
09.2021 - Current
- Listen to and drill individuals or small groups of students in reading, spelling, mathematics and other subjects according to instructions
- Perform variety of routine and record-keeping activities such as taking roll, collecting money, filling out forms and applications, and correcting papers
- Assist teacher in maintaining classroom discipline
- Set up and arrange supplies and equipment in classroom for student use
- Prepares labels, charts, bulletin boards and displays as instructed
- Decorate classrooms
- Assist with special health care needs of students
- Assist with special physical and emotional needs of students
- Operate various office equipment
- Operate various audio-visual equipment
- Supervise activities of children on playground or in cafeteria and maintain order
- Assist students in crossing street safely
- Supervise students before and after school
HEALTHCARE PROVIDER
IHSS In Home Support Services
Palmdale, California
08.2015 - Current
- Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style
- Updated required logs and student documentation to keep records accurate and current
- Prepared lesson plans to meet goals identified in students' individualized study plans
- Drilled students on subject matter and used flashcards and writing techniques to improve recall
- Taught students remotely via pre-recorded and live video sessions
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Identified learning needs and implemented fun and engaging learning activities to help students advance
- Made lessons interesting and engaging using art and visual aids to bolster learning
- Integrated technology into sessions to further enhance student learning
- Educated students on study tips and exam strategies
- Administered medication as directed by physician
- Completed household management tasks for clients within private home settings, including companionship and personal care assistance
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Assisted disabled clients in any way necessary to facilitate independence and well-being
- Maintained clean, safe, and well-organized patient environment
- Monitored progress and documented any patient health status changes, keeping healthcare team updated
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness
- Aided clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments
- Facilitated calls to and from field staff to resolve issues and address concerns
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness
- Assisted patients with dressing, grooming, and feeding needs, helping to overcome and adapt to mobility restrictions
- Supervised daily activities and provided assistance when needed
- Developed rapport to create safe and trusting environment for care.
ONLINE ENGLISH TUTOR
DaDa Education
Palmdale, California
09.2018 - 07.2020
- Analyzed student progress to adjust lesson planning for improvement
- Motivated students in positive learning environment to build academic confidence
- Planned lessons for allotted time to strengthen weak subjects and build skills
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
- Provided verbal and written constructive criticism and positive feedback to students
- Utilized online platforms to provide online instruction in group and one-on-one environments
- Showed empathy and understanding when students needed counseling or extra support
- Moderated online discussion forums to maintain safe, engaging subject discussion
- Supported diverse student population through different teaching styles to cover multiple learning styles.
OFFICE ASSISTANT
Star Wireless
Los Angeles, California
05.2013 - 05.2014
- Delivered clerical support by efficiently handling wide range of routine and special requirements
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite
- Oversaw automated tracking and documentation of data, client correspondence and office operations
- Executed record filing system to improve document organization and management
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
CASH SERVICE REPRESENTATIVE
Bank of America
Los Angeles, California
06.2006 - 03.2007
- Adhered to policies and facilitated safe and protected transactions
- Worked as dedicated team member of banking team
- Worked to ensure confidentiality and privacy of clients
- Brought forth friendly and enthusiastic attitude
- Handled cash transactions.
Education
MBA - Health Informatics and Analytics
University of Arizona Global Campus
06.2022
Certificate of Completion in Radiologic Technology - undefined
Loma Linda University
11.2016
Bachelor of Science - Radiologic Technology
University of Perpetual Help-System DALTA
Philippines04.2011
Skills
- Responsible
- Computer proficiency
- Adaptability
- Customer service
- Professional telephone demeanor
- Account management
- Technical Support
- Strategic Planning
- Self-motivated professional
- Cultural awareness
- Analytical skills
- Good listening skills
- Procedure Compliance
- Candidate Searching
- Policy and Procedure Writing
- Performance Appraisal
Certification
Certificate of completion in Radiation Technology Certificate in TEFL and TESOL (120 hours)
Additional Information
Available upon request.
Timeline
INSTRUCTIONAL ASSISTANT II
Westside Union School District
09.2021 - Current
ONLINE ENGLISH TUTOR
DaDa Education
09.2018 - 07.2020
HEALTHCARE PROVIDER
IHSS In Home Support Services
08.2015 - Current
OFFICE ASSISTANT
Star Wireless
05.2013 - 05.2014
CASH SERVICE REPRESENTATIVE
Bank of America
06.2006 - 03.2007
MBA - Health Informatics and Analytics
University of Arizona Global Campus
Certificate of Completion in Radiologic Technology - undefined
Loma Linda University
Bachelor of Science - Radiologic Technology
University of Perpetual Help-System DALTA