Andrea Galbreaith

• Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
• Contributed to grant writing efforts that secured funding for new programs or facility improvements successfully.
• Developed and monitored safety policies and procedures to facilitate safety of participants.
• Provided feedback and guidance to program participants regarding progress and development.
• Assisted in organizing special events, resulting in increased community engagement.
• Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
• Handled registration processes efficiently, streamlining operations for both staff and patrons alike.
• Trained new staff members on department policies and procedures, promoting consistency across the team.
• Promoted inclusivity within all recreational opportunities offered so everyone felt comfortable participating.
• Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
• Prepared reports for management regarding status and progress of recreational activities.
• Enhanced participant enjoyment by creating and implementing diverse recreational activities.
• Transported and escorted program participants to and from activities and on field trips.
• Worked flexible hours across night, weekend, and holiday shifts.
• Implemented feedback from program evaluations to continuously improve offerings and increase satisfaction rates.
• Collaborated with team members to develop new programs, increasing participation rates.

When reviewing my resume, you will notice a gap in employment. My absence is due to me taking time to care for my children during the pandemic after separating from the military. My child-rearing experience has enhanced my talents in leadership, teamwork, patience, determination, and prioritization as I managed multiple schedules, home schooled two children, enforced rules and provided around-the-clock care during a global pandemic. I built positive and nurturing environments to support my children's social and emotional growth. Created and implemented daily routines for effective scheduling. Established budgets for utilities, food and other necessities during a global crisis with zero deficiencies.

• Purchased, organized and distributed supplies for maintenance activities and personnel use.
• Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
• Handled maintenance reports for orders requested and completed.
• Supervised and managed employees during sorting, packaging and return procedures.
• Coached, managed, tasked and assessed employees on company practices and processes.
• Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.

• Monitored employee performance through regular evaluations, providing constructive feedback for improvement.
• Coordinated mailroom team's workflow, delegating tasks to all employees. Assigned individual duties after careful evaluation of each employee's skill level and knowledge.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Maintained customer satisfaction by responding to customer inquiries and complaints.
• Maintained strict compliance with all relevant regulations, minimizing risk of penalties or sanctions for noncompliance.
• Optimized resource allocation, strategically scheduling staff shifts to accommodate peak periods and fluctuations in workload demands.

• Educated and provided resources to sailors and federal employees on the Sexual Assault Prevention and Response (SAPR) program.
• Acted as liaison between clients and other service providers, facilitating clear communication and collaboration among all parties involved in a case.
• Created awareness of victims' rights and services by delivering presentations to agencies, schools and community groups.
• Wrote individual safety and crisis plans and assessed ongoing risk assessments to decrease further harm.
• Developed and oversaw procedures and policies for victim's advocacy program.
• Assisted in the design process for promotional materials which contributed to raising brand awareness among target audiences.
• Delivered training programs to local commands on topics related to the sexual assault prevention and response tactics.

• Command Government Purchase Card holder; provided quarterly, semi-annual, and annual purchase reports to approving official (AO) Agency Program Coordinator (APC), and Commanding Officer (CO) for compliance.
• Assisted in audits and inspections by providing well-organized documentation as requested.
• Maintained complete documentation and records of all purchasing activities.
• Reduced costs with diligent vendor selection and negotiation strategies.
• Performed monthly reconciliation of open purchasing orders.
• Analyzed sales and inventory data to determine purchasing needs and reorder points.
• Researched and identified new suppliers and vendors.
• Learned and adapted quickly to new technology and software applications.
• Evaluated vendor performance, ensuring compliance with company standards and expectations.

• Conducted inventory checks and resolved discrepancies.
• Organized and maintained order documentation.
• Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
• Scheduled material deliveries, equipment repair and shipment transportation.
• Aided senior leadership with report generation to utilize process improvements.
• Logged, processed and followed up on merchandise authorization shipments in databases.
• Processed sales orders and completed bookkeeping, purchasing, tracking and credit application tasks.
• Worked with team members to improve process integration and flow.
• Coordinated import and export operations, adhering to tight schedules and deadlines.
• Improved lines of communication between company and customers.
• Strengthened integrity, developing organization systems for records, reports and agendas.
• Fostered customer retention by cultivating long-term rapport based on prompt and courteous service.
• Negotiated rates to cut costs and benefit corporate partnerships.