Andrea Gallardo
Kankakee,IL
Summary
Experienced with radiologic imaging procedures, patient positioning, and safety protocols. Utilizes knowledge of radiographic equipment to produce high quality diagnostic images while ensuring patient comfort. Known for strong teamwork and adaptability, consistently contributing to efficient and accurate radiologic procedures. Recognized for technical skills in imaging and excellent communication with patients and healthcare teams. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Driven to contribute to team success and deliver positive outcomes. Eager to take on new challenges and support organizational goals with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Best Buy
10.2021 - Current
- Select and retrieve merchandise in-store to fulfill customer orders
- Prepare merchandise for shipment to customers’ residences
- Stock shelves and maintain organized, visually appealing merchandise displays
- Follow established safety guidelines while operating store equipment
- Process online orders and support in-store pickup fulfillment
- Maintained organized storage areas, ensuring optimal space utilization and safety compliance.
- Assisted in training new employees on operational procedures and equipment usage.
- Install and update weekly promotional signage throughout the store
- Assist with sorting and organizing merchandise received from delivery trucks
- Execute weekly planograms throughout the store by reconfiguring shelf layouts and setting new product assortments
- Ensure all equipment and systems are properly powered down before closing the store
Customer Service Specialist
Best Buy
10.2021 - Current
- Resolved customer inquiries through effective communication and problem solving strategies.
- Act as the first point of contact to provided product knowledge to enhance customer experience and satisfaction levels.
- Training new staff on company policies, procedures, becoming proficient at using the register, and customer service standards.
- Analyzed customer feedback to identify trends and recommend service enhancements.
- Managed escalated issues to ensure timely resolutions and maintain customer loyalty.
- Coordinate with customers to resolve any billing Inquiries.
- Processing customer transactions at the register.
- Assist Customers with application process for acquiring a Best Buy credit card.
Cashier
Gonzalez Grocery
08.2020 - 10.2022
- Processing customer transactions at the register in a professional manner.
- Maintained organized checkout areas, ensuring a clean and efficient shopping environment.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Verify and receive incoming vendor deliveries.
- Assist customers with international money transfers through Sigue Money Transfer.
- Sell and issue bus tickets for Blue Planet, Sultana, and Imperio transport services.
- Answer incoming phone calls for restaurant and accurately place customer orders.
- Monitor inventory levels and place replenishment orders as needed.
- Update product pricing through the register system to reflect price increases or decreases.
Education
Associate of Applied Science - Radiologic Technologist
Kankakee Community College
Kankakee, IL05-2026
High School Diploma -
Kankakee High School
Kankakee, IL05-2022
Skills
- Bilingual
- Perform diagnostic radiographic procedures, including X-ray and fluoroscopy exams
- Assist radiologists during fluoroscopic procedures
- Positioned patients and equipment to optimize image quality and patient comfort
- Skilled in operating a wide range of X-ray equipment
- Able to select appropriate exposure factors
- Ensured proper collimation, image markers, and patient identification using two identifiers
- Assisted radiologists and licensed practitioners during fluoroscopic procedures
- Explained examinations and procedures clearly to ensure patient understanding and comfort during exam
- Immobilized patients as necessary while applying radiation safety principles to minimize exposure
- Documented and completed imaging examinations in the PACS and Epic system with a thoroughly patient history
- Maintained clean, well-stocked examination rooms, including procedural supplies and blanket warmers
- Maintained strict patient confidentiality in compliance with HIPAA and facility policies
- Proficient in operating C-arm equipment efficiently during a variety of surgical procedures
- Strong team player with the ability to collaborate effectively with healthcare professionals to ensure quality patient care
- Able to perform effectively in fast-paced healthcare environments, demonstrating strong problem-solving skills while maintaining high quality patient care
- CPR Certificate and Basic Venipuncture
Timeline
Warehouse Worker
Best Buy
10.2021 - Current
Customer Service Specialist
Best Buy
10.2021 - Current
Cashier
Gonzalez Grocery
08.2020 - 10.2022
Associate of Applied Science - Radiologic Technologist
Kankakee Community College
High School Diploma -
Kankakee High School