Andrea Garavito Olivares
San Bernardino,CA
Summary
Motivated, personable business professional with strong leadership and a Record of Accomplishment of Success. Talent for Quickly Mastering New Technology and Techniques. Diplomatic and Tactful With Both Professionals and Non-Professionals at All Levels. Accustomed to Handling Sensitive, Confidential Records. Demonstrated History of Exceeding Expectations and Raising the Bar for New Goals.
Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.
Overview
25
25
years of professional experience
1
1
Certification
Work History
EXECUTIVE ADMINISTRATIVE ASSISTANT
OPTUM
3990 Concours Suite 500 Ontario, CA 91764
05.2022 - 03.2025
- Directed incoming calls, notifying recipients of scanned mail promptly.
- Coordinated calendars for regional directors and upper management efficiently.
- Ordered and arranged meals for corporate meetings to enhance engagement.
- Processed executive expense reports and facilitated timely reimbursements.
- Handled invoices and payment requests to ensure accurate financial tracking.
- Managed requests for executive business cards, maintaining professional standards.
- Supported onboarding processes.
- Scheduled appointments and travel arrangements, optimizing executive schedules.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Organized and updated schedules for executives.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Took notes and dictation at meetings.
- Screened personal and business calls and directed to appropriate party.
- Scheduled appointments and handled calenders for senior leadership.
ADMINISTRATIVE ASSISTANT
BORREGO COMMUNITY HEALTH
1700 Iowa Ave Riverside, CA 92505
10.2017 - 10.2021
- Answered and Directed Phone Calls to Appropriate Departments
- Planned and Coordinated Meetings, Assisted in Peer Review Process
- Prepared Agendas, Recorded Meeting Minutes, Provided General Admin Support
- Investigated Grievances for Contracted Dental Offices
- Processed New Hires Though Human Resources and Assisted in the Process of Quarterly and Yearly Employee Evaluations.
- Assist in the Development, Review, and Revision of Standard Operation Policies and Procedures in Collaboration with Senior Management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Dental Assitant
BR Dental
423 S Riverside Ave Rialto, CA 92376
07.2000 - 09.2008
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Sterilized rooms and prepped equipment and instruments for 20 procedures daily.
Education
Business Office Administration - Business Office Administration
UEI COLLEGE
San Bernardino, CA03.2012
General Education Diploma - undefined
CENTURY HIGH SCHOOL
SANTA MONICA, CA09.1995
Skills
- Bilingual
- Records Management
- Communication Skills
- Office 365
- Customer Service
- Detail Oriented
- Expense reporting
- Travel planning
- Travel arrangements
- Meeting support
- Executive support
- Office administration
- Interpersonal communication
- Meticulous attention to detail
- Customer Service-oriented
- Strong problem solver
- Schedule & calendar planning
- Multi-line phone proficiency
- Business administration
- Mail handling
- Self-starter
- Document handling
- Work prioritization
- Reliable and responsible
- Problem-solving
Certification
Dental Assistant
RDA 75618
Languages
Spanish
Full Professional
English
Full Professional
Timeline
EXECUTIVE ADMINISTRATIVE ASSISTANT
OPTUM
05.2022 - 03.2025
ADMINISTRATIVE ASSISTANT
BORREGO COMMUNITY HEALTH
10.2017 - 10.2021
Dental Assitant
BR Dental
07.2000 - 09.2008
General Education Diploma - undefined
CENTURY HIGH SCHOOL
Business Office Administration - Business Office Administration
UEI COLLEGE