Andrea Garces
Hawthorne,CA
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Aloha POS software and customer service. Skilled at customer service with dedication to efficiency and accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fry Cook/Cashier
Raising Cane's
04.2022 - Current
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Prepared food items such as poultry for frying purposes.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Adhere to all company safety and sanitation policies and procedures
- Monitored food temperatures to meet quality and safety standards.
Server
Loaded Cafe
01.2022 - 10.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Waitress
369 Ramen And Poke
01.2019 - 10.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Used cash registers and credit card machines to cash out customers.
Receptionist
National Auto Group
01.2018 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Lawndale High School
Lawndale, CA06.2019
Skills
- 12 months of cash handling experience
- Fast learner
- Great customer service
- Basic mathematical skills
- Hard worker
- Bilingual (Spanish-intermediate)
- Leadership
- Restaurant experience
- Safe food handling
- Communication skills
- Guest services
- Upkeep's portion, placement, and presentation of dish
- Recipe Creation
- Kitchen Equipment Operation
- Surface Sanitation
- Food Preparation
- Supply Restocking
- Quality Control
- Waste Prevention
- Kitchen Sanitation
- Product Rotation
- Food Storage
- Order Preparation
- Ingredients Measuring
Certification
Adult and Pediatric First Aid/CPR/AED, American Red Cross, 01/2022, 2021b3677200
Languages
Spanish
Professional Working
Timeline
Fry Cook/Cashier
Raising Cane's
04.2022 - Current
Server
Loaded Cafe
01.2022 - 10.2023
Waitress
369 Ramen And Poke
01.2019 - 10.2023
Receptionist
National Auto Group
01.2018 - 10.2023
High School Diploma -
Lawndale High School