Overview
Work History
Education
Skills
Timeline
Generic
Andrea Garcia

Andrea Garcia

Elkhart,Indiana

Overview

1
1
year of professional experience

Work History

Housekeeping Room Attendant

Hether Michelle
06.2023 - 12.2023
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
  • Promoted a safe work environment by adhering to health and safety regulations while performing duties.
  • Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
  • Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
  • Polished fixtures to achieve professional shine and appearance.
  • Returned emptied garbage receptacles to proper locations.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Handled requests for extra linens, toiletries and other supplies.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Aided manager in developing and executing of new cleaning procedures and protocols to improve cleaning process.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Education

4 - Educación

Universidad Dr José Gregorio Hernandez
Venezuela
12.2010

Skills

  • Sorting and Washing Laundry
  • Dusting Furniture
  • Guest Relations
  • Window Cleaning
  • Vacuuming and Sweeping
  • Ordering Cleaning Supplies
  • Stain Removal
  • Chemical Handling
  • Waste Disposal
  • Cleaning Techniques
  • Maintenance Coordination
  • Window Washing
  • Supply Inventory Management
  • Cleaning Bathrooms
  • Folding Clean Laundry
  • Customer Service-Focused
  • Attention to detail

Timeline

Housekeeping Room Attendant

Hether Michelle
06.2023 - 12.2023

4 - Educación

Universidad Dr José Gregorio Hernandez
Andrea Garcia