Andrea Garcia Gomez
HOLTVILLE,CA
Summary
Proven team player with extensive experience in customer service and cash handling, demonstrated during my tenure at McDonald's Restaurant. Skilled in bilingual communication and collaboration, I excel in enhancing customer satisfaction and streamlining operations. My background includes boosting team efficiency and leveraging both hard and soft skills to achieve superior results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
McDonald's Restaurant
03.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Waitress
D'Lupita's Restaurant
09.2023 - 11.2023
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Avid Tutor
Holtville Unified School District
08.2023 - 10.2023
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Used a variety of teaching methods to successfully help a wide range of students.
- Collaborated with teachers to determine how best to support student success.
Education
Associate of Arts - Liberal Arts And General Studies
Imperial Valley College
Imperial, CA06.2025
High School Diploma -
Holtville High School
Holtville, CA06.2020
Skills
- Cash Handling
- Collaboration and Teamwork
- Area and Facility Cleaning
- Bilingual
- Customer Service
Certification
- Certified Food Handler, McDonald's
Timeline
Team Member
McDonald's Restaurant
03.2024 - Current
Waitress
D'Lupita's Restaurant
09.2023 - 11.2023
Avid Tutor
Holtville Unified School District
08.2023 - 10.2023
Associate of Arts - Liberal Arts And General Studies
Imperial Valley College
High School Diploma -
Holtville High School