Andrea Garcia Guzman
Sun Valley,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Cashier
Wendys
Burbank, CA
06.2021 - Current
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Hostess Manager
Bad Miguel’s
Lake Havasu City, AZ
06.2017 - 12.2019
- Monitored customer satisfaction through table touching, floor presence, focus groups and responding to customer inquiries.
- Certified and maintained cleanliness and general upkeep of dining room, bar and other guest contact areas to meet sanitation protocols.
- Achieved objectives in sales, costs, employee retention, food quality, cleanliness, and sanitation to maintain guest satisfaction and high-quality customer service.
Education
Associate Degree - Psychology
Los Angelos Valley College
Glendale, CA08.2019
Skills
- Customer Relations
- Work Task Prioritization
- Cash Register Operation
- Inventory Stocking
- Sweeping and Mopping
- Positive Interactions
- Stocking and Replenishing
- Customer Assistance
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Wendys
06.2021 - Current
Hostess Manager
Bad Miguel’s
06.2017 - 12.2019
Associate Degree - Psychology
Los Angelos Valley College